Category: Artificial Intelligence
O2 unveils Daisy, the AI Granny fighting scammers
Watch out, scammers! O2 has created a new weapon in the fight against fraud: an AI granny. Called Daisy, this state-of-the-art AI Granny's mission is to talk with fraudsters and waste as much of their time as possible. Created using a range of cutting-edge AI technology and trained with the help of one of YouTube’s best known…
How AI is Transforming User Experience (UX)
Artificial Intelligence (AI) is changing how user experience design is handled across various industries by playing a vital role in developing tailored and seamless experiences for users. Starting from app launch to the intricate decision-making processes to behind the scenes, AI is transforming the user experience. This new technology is breaking down barriers in UX…
AI university course uptake increased by 453% over 5 years, claims study
The development and rising popularity of AI is not only impacting the tech we use, but also the career paths the next generation are taking. A recent study by laptop and tech retailer, Currys, took a deep dive into university admissions data to discover how the developments in AI have impacted course uptakes in the UK. The data…
Interview: Andrew Grill, Author of Digitally Curious
Last week we attended the launch of Andrew Grill's latest book, Digitally Curious, held in conjunction with SAP Concur at the firm's London office. In the book, the futurist, speaker, podcaster and technology trends expert examines critical business concepts, such as the future of work, from a technical and human-centric point of view. He also…
AI in Gaming: Enhancing Player Experience or Changing the Game?
Technology has always driven innovation in gaming, so it's no surprise that the gaming industry is taking advantage of artificial intelligence (AI) to deliver the best experiences possible to gamers. In just a few years, AI has influenced everything from player immersion to how developers design games. Gamers have benefited from AI-powered systems that make…
McAfee launches AI-powered deepfake detector on new Lenovo AI PCs
Less than a fifth (18%) of social media users in the UK find it easy to spot AI generated content such as fake news and scams, McAfee Deepfake Detector alerts people in seconds if it detects AI-generated audio in a video Available now, exclusively on select Lenovo AI PCs, McAfee Deepfake Detector claims to increase…
Manchester named UK’s most AI-ready city in new study
Manchester has pipped Cambridge and Oxford to be crowned the UK’s most AI-ready city for the first time, new research has revealed. The cultural hub came first in the SAS AI Cities Index 2024, which annually reveals the cities outside of London that are most likely to benefit from the growing appetite for artificial intelligence (AI). The…
VW adds ChatGPT to several models
Interaction with ChatGPT works via the IDA voice assistant. Chat GPT AI tool will complement Volkswagen’s own online voice assistant IDA Customers can communicate with their vehicle using natural language and will receive a range of additional information Volkswagen is one of the first high-volume manufacturers to bring ChatGPT to its vehicles…
Less than 10% of people are using ChatGPT regularly, research finds
The release of OpenAI's ChatGPT marked a turning point for the AI industry. The chatbot, which became the fastest-growing app in history with 100 million users in just two months, turned artificial intelligence into one of the biggest stories in 2023. It also drew a lot of attention from VC investors who injected billions of…
AI dominates 80% of top customer experience trends in 2024, data reveals
AI comprises eight out of the ten top trends influencing customer experience in 2024, according to new data. The findings, highlighted by the customer experience experts at CX Network, the global online network for customer service and marketing leaders, were published in CX Network’s Global State of CX 2024 report recently. While AI features several times…
