Category: Broadband
Top 10 tips to beat mobile and broadband price hikes
With many consumers facing price hikes of up to 11% in their mobile and broadband bills from the start of April, Uswitch.com is offering advice on how to keep bills as low as possible. Catherine Hiley, telecoms expert at Uswitch.com, comments: “With mobile and broadband consumers set to be hit with hikes in April, it’s well worth…
Half UK customers experience problem with internet provider, claims Which?
Half of UK broadband customers have experienced a problem with their service provider in the last year, with issues ranging from slow speeds to frequent outages - some lasting over an hour, new Which? research reveals. In a survey of almost 4,000 broadband customers, the consumer watchdog found that one in two (49%) broadband customers…
UK households sitting on 22 million unused broadband routers
Households across the UK are sitting on more than 22 million unused broadband routers — enough to fill ten Olympic swimming pools — which are going to waste instead of being recycled, according to new research from Uswitch.com, the comparison and switching service. The research, released on the eve of Global Recycling Day, shows that…
UK has 12th slowest broadband claims Uswitch study
New research reveals that the UK has the 12th slowest broadband among OECD countries, with average speeds of 61.69 Mbps. The study by the broadband experts at Uswitch analysed the median download speeds of each OECD country to reveal the countries home to the slowest (& fastest) broadband. The Countries with the Slowest…
Broadband customer service has improved, claims survey
Broadband customers have reported year-on-year improvements in customer service, value for money and service speeds, according to a survey of almost 20,000 consumers by Uswitch.com, the comparison and switching service. The results form part of the 2022 Uswitch Telecoms Awards, which recognise customer satisfaction and the achievements made by the nation's consumer broadband providers. The winners…
Virgin Media drops gigabit price to £51 per month
Virgin Media’s gigabit broadband service, Gig1, is now available at its lowest ever price. With average download speeds of 1,130Mbps, Gig1 is - claims Virgin Media - the fastest available from a major broadband provider in the UK offering speeds up 22 times faster than the national average. Virgin Media recently completed its rollout of…
Is There Such a Thing as Too Much Internet Speed?
Predictions about how much device power and speed we could ever need have been common throughout the history of personal computing. From the people at home making guesses with their friends to the famous and likely fake quote from Bill Gates, any assumptions made are eventually proven false. This might not necessarily always be the…
Out of contract? Haggling could save up to £200 on broadband, TV, mobile
As the cost of living soars and monthly bills for broadband, TV or mobile packages look set to rise, new Which? research finds that customers who make a nuisance of themselves by haggling with their provider could save up to £200. The consumer watchdog asked more than 5,000 customers whose contract had ended on either…
Full-fibre broadband reaches more than 8 million UK homes
Fast, reliable internet connections are now available to more people than ever before, with over 8 million UK homes (28%) able to get full-fibre broadband. The finding comes from Ofcom’s annual Connected Nations report, which analyses the availability of broadband and mobile services across the UK. The report shows that 750,000 homes upgraded to faster, more reliable…
Saving Money on Your Internet Connection: Tricks to Know
You incur a significant monthly expense when you pay for a high-speed internet connection. You may end up paying a bill as high as $100 or more each month. The bill might be higher for a bundled internet connection combining phone and TV services, standing at $200 or even more. Moreover, a Consumer Reports article…