Category: Broadband
Ofcom introduces ‘One Touch Switching’ for broadband customers
Broadband and landline customers should find it easier than ever to change provider and secure a better deal, under a new ‘One Touch Switch’ process announced today by Ofcom. The change means all home broadband users – including cable and full fibre customers – will only have to contact their new company to switch, with no…
1 in 4 UK homes now get fast full-fibre internet, claims Ofcom
Around one in four UK homes can now get faster full-fibre internet, as broadband companies have extended their networks at a rapid pace during the pandemic – new Ofcom figures reveal. New figures published in Ofcom’s Connected Nations summer update show that just under seven million (24%) of all UK homes can take-up full-fibre internet packages -…
Fall in broadband switching could be costing UK bill payers extra £98 million
Experts fear broadband customers are paying £98 million more for their home broadband in 2021. Research into Google Trends data, from comparison site BroadbandGenie.co.uk, suggests as many as 1.7 million more people could now be paying higher out-of-contract prices as a result of a dramatic decline in broadband switches. Broadband deals are sold with discounts…
Virgin Media O2 rolls out Gigabit Broadband to 10 million homes
Virgin Media O2 has today announced its gigabit broadband network has been expanded to reach more than 10 million homes across the UK, meaning that two-thirds of its footprint can now access hyperfast broadband speeds. As part of today’s gigabit switch-on, Virgin Media O2 has upgraded its network with 1.7 million homes gaining access…
Virgin Media O2 adds 1.5 million homes to Gigabit network
Virgin Media O2 has today added one-and-a-half million homes to its gigabit network, meaning that more than half of its footprint can now access hyperfast broadband speeds. Virgin Media’s next-generation Gig1 broadband service, with average download speeds of 1,130Mbps, is the fastest available from a major broadband provider in the UK, claims the company. As…
15 million hit by broadband outages – Edinburgh the worst
Nearly 15 million consumers have suffered broadband outages lasting three hours or more in the past year, three times higher than the previous 12 months, according to Uswitch.com, the comparison and switching service. The average home affected by broadband outages was left offline for more than two days over the course of 12 months. With…
Virgin Media O2’s Together Fund attracts nearly 1000 applications
Virgin Media O2’s Together Fund, which launched earlier this month, has attracted almost 1,000 applications in just two weeks. The nationwide initiative, which forms part of Virgin Media O2’s support for the Together Coalition, is providing £1,000 grants for environmental and community projects which champion and celebrate community spirit, belonging and togetherness. Following a shortlisting process, 400…
BT launches shorter 12 month broadband packages
BT has launched a new range of 12-month home broadband plans. The telco says that the shorter plans are available to new customers and are perfect for renters, or those looking to move who may not want to commit to a 24-month plan. The 12-month contract option is available across Broadband, Superfast Fibre and BT’s…
BT TV Box Pro offers 4K HDR, Dolby Atmos
BT has unveiled the BT TV Box Pro which it claims is its most advanced set-top box to date. The new box is designed to support the next generation of TV viewing, with features including 4K HDR viewing and Dolby Atmos. BT has also rolled out a new user interface to new and existing BT…
UK nations lag behind in Euro 2020 Broadband Championship
England, Wales, and Scotland have three of the worst five average broadband speeds of all nations which qualified for UEFA Euro 2020 Germany miss out on reaching the knockout round in the ‘group of death’ Denmark are the overall winners, but non-qualifying Romania offers fastest download speeds on the continent. While England, Wales, and Scotland…
