Sky needs to issue ‘end of contract notifications’, claims Ofcom

An initial investigation by telecoms regulator, Ofcom, has today found “reasonable grounds to believe” that Sky UK (Sky TV, Sky Broadband) may have broken consumer protection rules over its apparent refusal to issue end-of-contract notifications to Pay TV customers. The regulator’s End-of-Contract Notifications (ECN) system requires all fixed broadband, mobile, home phone and pay TV providers to…

Vodafone partners with Good Things Foundation to tackle digital exclusion

Vodafone has announced it is working with the social change charity, Good Things Foundation, to connect digitally excluded families in some of the most disadvantaged areas of the UK. The Good Things Foundation’s ‘Connecting Families’ programme includes specialist one-on-one support to ensure that, in addition to devices and connectivity, every family learns essential digital skills…