Category: Broadband
‘Record rollout’ of faster internet connections, claims Ofcom report
More than four in ten homes can now access faster, more reliable internet connections, as the rollout of full-fibre technology continues at record pace. Ofcom’s annual Connected Nations report, which measures the availability of broadband and mobile services across the UK, found that full-fibre connections are now available to 12.4 million households (42%) – an…
Concerns about speed putting consumers off broadband social tariffs
Concerns about broadband speed are putting eligible households off signing up for discounted broadband deals, research from Which? has shown. It surveyed more than 2,000 people eligible for fixed broadband social tariffs to uncover the barriers to signing up. Worryingly, four in 10 of those surveyed who are eligible for and aware of social tariffs…
4 in 5 blast mid-contract mobile and broadband price rises
Four in five consumers say mid-contract mobile and broadband price rises are unfair, as 25 million mobile users and 10 million households on broadband deals face hikes next spring, according to new research from Uswitch.com. The majority of mobile and broadband providers link their annual price rises to inflation rates, measured by the Consumer Price…
1 in 3 Brits have never changed broadband provider
Over a third of Brits (36%) admit they’ve never switched broadband provider missing out on potential savings of £162 a year Over two-fifths of adults aged 45 and over admit they’ve never switched providers, with one in 10 seeing an increase of up to £15 per month in the last year Almost half of men…
Virgin Media O2’s supercharged Volt service surpasses one million customers
Virgin Media O2's first joint product, Volt has surpassed one million customers just a year on from its launch. The joint offering from Virgin Media O2 launched within months of the companies’ £31bn merger in 2021, with the aim of boosting services for its customers by combining Virgin Media’s ultrafast broadband with O2’s mobile network…
Broadband speeds increase 20% as nine in 10 homes take superfast packages
Image: Ofcom As the availability of future-proof, full-fibre technology improves, and more people upgrade their connections, average home broadband speeds are increasing. Ofcom’s Home Broadband Performance Report, published today, reveals that the median average speed of a home broadband connection has reached 59.4 Mbit/s. That’s an 18% increase from 50.4 Mbit/s the…
Rural Northumberland to get ‘Gigabit Broadband’
UK Government awards £7.3 million contract to upgrade broadband for more than 3,750 hard-to-reach North Northumberland premises GoFibre to build gigabit-capable connections more than twenty times faster than ‘superfast’ Made possible via Project Gigabit, the government’s £5 billion plan to boost broadband across the UK More than 3,750 rural premises in North Northumberland will…
Shell Energy generated highest level of broadband complaints, says Ofcom
Shell Energy continues to generate the most broadband and landline complaints, according to the latest data published by Ofcom. While overall complaint volumes during this quarter were broadly in line with the previous three months, the number of complaints received about Shell Energy are three times higher than the industry average. Meanwhile, Sky continues to…
Full-fibre broadband reaches 11 million homes, reports Ofcom
Full-fibre broadband reaches 11 million UK households – up from 7 million a year ago As more small and medium-sized businesses shift towards hybrid working, better broadband becomes a priority The roll-out of full-fibre broadband continues apace, as the number of UK homes with access to it jumps by more than 50% in a year,…
Broadband outages cost UK economy £1.3 billion
Broadband outages hitting UK’s home workers have cost the economy £1.3 billion over the past year, according to the annual outages report from Uswitch.com, the comparison and switching service. Nearly 11 million consumers were affected by an internet outage that left them offline for three hours or more in the last 12 months with those working…
