Category: Business tips
How to Get a Job in Silicon Valley
Across the world, dynamic and intelligent tech talent is the need of the day. Thanks to the fast-paced, active technology development and innovation, the need for talent is always a priority. This is because some big tech organizations offer life-altering opportunities for young and deserving talent. Amongst the most popular hotspots for these tech organizations…
Calls not answered and annoying hold music among customer phone gripes
A new survey shows that companies not answering their phones, messages not being passed on, phone numbers not listed on websites, and annoying ‘on hold’ music continue to drive people around the bend. The survey conducted by global communications company Moneypenny, showed that the top gripe from consumers trying was phone calls not being answered (43%),…
Over 1 in 3 business owners would vote against “right to switch off” laws
Over a third of business leaders such as CEOs (36%) admit they’d vote against the introduction of a law within the UK that would protect an employee’s right ‘to switch off’, similar to the law in place in France, a new study has revealed. The data, which was compiled by the experts at iCompario,…
The Biggest Gamification Mistakes Most Businesses Make
Gamification is one of the most popular methods businesses use to encourage employee engagement and motivate them to take specific actions. However, it can be difficult to get the balance right - too much gamification can actually deter employees, while too little can leave them feeling disinterested. In this article, we'll outline the biggest gamification…
How to Leverage Big Data to Improve eLearning in an Organization
As new digital learning tools are advanced and existing tools are improved, we are gathering more and more data that will potentially allow us to approach digital learning more systematically. Big data refers to a collection of data sets that are so vast and complicated that they are impossible to process using typical data processing…
You may not be getting the best out of your CRM without these hacks
Every company that needs customers for its products and services should have a way of managing them. A Customer Relationship Management (CRM) system is the surest way of helping your customers get the best customer service. The befitting CRM system will also help your business get the best patronage from your customers. A CRM system…
How To Grow Your Business Through Social Media Ads
If you’re trying to grow a business or a brand, running social media ads is probably high up on your list. With the rise of social networking, it’s no surprise that brands and companies continuously look for new ways to advertise on the most popular social media platforms. However, running ads isn’t as simple as…
5 Things To Consider Before Outsourcing IT Support Services
In today’s digital age, you must leverage the power of information technology (IT) if you want your company to remain on top of the competition. It helps boost operational efficiency, improves workers’ productivity, enhances communication, and helps promote customer experience. You can employ an in-house tech team to provide IT support for your business. However,…
Actionable ways to strengthen employee loyalty
Running a business of any kind comes with change. From industry innovations to shifts in the economy, there is never a moment void of something different. Change can bring about something beneficial or detrimental to a company. In either case, companies will attempt to steer their ship into or away from these respective outcomes. However,…
Ways a Customer Complaint Can Benefit Your Business
Introduction Complaints can be frustrating and discouraging for anyone. Every business - from large corporations down to small businesses will face a customer complaint pretty regularly. How you react to these complaints can dictate the future of your brand. That sounds pretty extreme, but it’s true! Think about it: how often have you used a…
