Category: Retail
Most Brits now expect same-day delivery, claims ParcelHero
Image: Parcelforce Worldwide There has been a big change in the way shoppers view same-day deliveries. New research from the home delivery expert ParcelHero shows over half of online shoppers now believe same-day delivery options are important. As recently as 2020, it was just 33%. The pandemic forced many people to…
Which? warns of Buy Now Pay Later debt risk
Which? is calling for stronger safeguards to stop online shoppers from choosing Buy Now Pay Later products without knowing the risks, as its new research reveals many people do not think they are taking on debt when using this payment method. Buy Now Pay Later (BNPL) has soared in popularity in recent years as a…
Half of Brits waste money on wrong devices, claims report
The use of technology in Brits’ daily lives is on the rise, yet 51% have invested in the wrong devices, 68% are overwhelmed when it comes to buying it and 77% are crying out for more real-life human support to help them get their hands on the right kit when shopping digitally. A survey from…
Online retail sales record lowest-ever growth
Online retail sales fell by 19.8% Year-on-Year (YoY) last month – the lowest recorded growth in 21 years of the Index Though Month-on-Month sales grew by 40.4%, this was significantly lower than the 50% growth that is expected for this time of year November’s result was slightly below the 3-month (-14.97%) and 6-month (-12.64%) averages,…
Brits to spend record £1.2bn online on Christmas Day
Brits will spend £1.2bn online on Christmas Day, as more people shop online than watch the Queen Over 11 million shoppers will jump online on Christmas Day to buy all the things they had wished for but didn’t get, says ParcelHero. Christmas Day is rapidly becoming one of the biggest events…
4 Black Friday marketing strategies for your online store
Black Friday and Cyber Monday are brilliant opportunities for you to get those extra holiday sales and build a dedicated customer base for the coming year. But with competition so high among businesses at this time of the year, it’s easy to get lost in the mix. Unless, of course, you employ some incredible marketing…
Online Christmas: 5 ways to protect yourself from scammers
According to Action Fraud, 28,049 shoppers were scammed while shopping online during the Christmas period last year. This was a massive increase of 61% compared to 2019. Scammers are continuously learning new techniques and developing their tactics to con shoppers out of their hard-earned cash, but the pandemic has accelerated the problem even further as…
Rolex voted UK number one consumer Superbrand – again
Image: Rolex Luxury watchmaker Rolex has been voted the UK’s number one consumer Superbrand for the second year running. Lego, a previous winner, moves back up the table to second after a fall to fifth place last year, while - strangely in our opinion - payment card company Visa comes in…
Cold callers swindling vulnerable people in direct debit con, study reveals
Cold callers mis-selling appliance cover are conning vulnerable people into signing up to extortionate direct debits - charging some victims thousands of pounds to insure appliances they do not even own.Direct debit is a trusted way to pay for bills, subscriptions and ongoing services, but Which? found that unscrupulous companies are using it as a…
Which? reveals biggest duds of the Black Friday sale season
A dangerous child car seat, a poor quality TV, a dodgy laptop and a washing machine that fails to get rid of stains are among the flawed products being sold at discount prices this Black Friday, Which? has found. Each year Which? puts thousands of products through tough and independent laboratory tests to separate the…
