Category: Retail
Over £39 billion of items left in online baskets over last year, study claims
Commitment-shy shoppers have abandoned £39.4 billion worth of items in what has been dubbed online ‘fantasy baskets’ in the last 12 months – more than doubling since 2018. A study of 2,000 adults found high delivery costs (37 per cent), cyber window shopping (26 per cent) and lengthy authentication processes (24 per cent) are key…
Retail rise just ‘dead cat bounce’, claims ParcelHero
The latest ONS retail figures reveal that Lockdown 3 continued to have a devastating impact on the High Street in February. Figures released today by the Office for National Statistics (ONS) show a slight rise of 2.2% in the value of retail sales against last month (February). This is just a bounce, though, as sales…
Online retail sales hold strong in February, claims IMRG
With the strict lockdown still in place, online retail sales held strong in February, rising by 69.5% Year-on-Year (YoY). That’s according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers. Though falling a little short of January’s recording-breaking 74% growth, February’s figures were still significantly higher…
Slow loading websites costing UK retailers £60 billion a year, claims study
The COVID-19 pandemic has accelerated the shift towards digital with more people now shopping online than ever before. However, it's crucial that retailers fix slow loading websites if they don't want to get left behind, claims a new report. The report by Fasthosts reveals that a slow loading website can set retailers back up to…
First till-free Amazon Go store to launch in the UK
Amazon is to open its first High Street store in the UK - selling groceries and technology without the need for tills. Called Amazon Go, the new store will open this week in Ealing, West London, reports The Mirror. There will be no checkouts, in line with how the shops operate in the US, with…
Brits spent average of £3,379 online in 2020 – too late to save the High Street?
England’s eagerly awaited non-essential stores’ reopening date of 12 April may come too late to stop a permanent change in the way Brits shop, according to home delivery expert ParcelHero. It says UK shoppers spent an average £3,379 online last year, more than consumers in any other country. ParcelHero’s figures are supported by research from…
eCommerce Market to hit 3.8B Users in 2021, 10% Jump in a Year
The COVID-19 pandemic has accelerated the shift away from brick-and-mortar stores to digital shopping, as millions of consumers worldwide turned to eCommerce amid the lockdown. According to data presented by Finaria.it, the number of eCommerce users jumped by 9.5% year-over-year amid coronavirus outbreak and hit over 3.4bn in 2020. The increasing trend is set to continue…
Online retailers flouting law with returns policies, warns Which?
Which? has exposed scores of online retailers which have returns policies in breach of consumer law offering Buy Now, Pay Later and other forms of payment, potentially putting shoppers at risk of losing their money if they want to send back unwanted or faulty goods. The consumer watchdog found more than 170 online retailers, listed…
2020: worst year ever for retailers, but online sales soar
The latest ONS retail figures reveal 2020 was the worst year on record for retail, but a huge success for online sales. Figures released today by the Office for National Statistics (ONS) make grim reading for retailers, revealing a slump of -1.9% in the volume of sales during 2020 when compared to 2019. That is…
Strong December as online sales hit 13 year high
Following November’s staggering performance, online retail sales growth in December remained high at 37% Year-on-Year (YoY), driving the annual figure to a staggering 13-year high. That’s according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers. Closing a turbulent year, which was underscored by high street…
