New report reveals how phishing campaigns have become increasingly commercialised

Presented to Tech Digest at a roundtable event in central London, cybersecurity company Egress launched its latest Phishing Threat Trends Report (October 2024), revealing a rise in phishing attacks as well as commoditised phishing-as-a-service campaigns.  The report shows a 28% increase in phishing emails were sent between April 1st – June 30th vs January 1st…

Which? estimates energy and broadband customers lost nearly £300 million to poor customer service in the last year

Which? research has found energy and broadband customers lost an estimated £298m and 27.3 million hours to poor customer service in a year.  Which? surveyed more than 4,000 people to uncover how many people had a customer service issue in the year to May 2024 and how poor customer service impacted their finances, time and…

AI in Gaming: Enhancing Player Experience or Changing the Game?

Technology has always driven innovation in gaming, so it's no surprise that the gaming industry is taking advantage of artificial intelligence (AI) to deliver the best experiences possible to gamers. In just a few years, AI has influenced everything from player immersion to how developers design games. Gamers have benefited from AI-powered systems that make…