Tag: Arriva buses
Want to find a bus timetable over the festive season? Arriva may have just come up with the worst website user journey in all of recorded history.
When running a public service, one of the most important aspects of what you do is helping users find the information they need as quickly and efficiently as possible. It is this design principle that has inexplicably led to the British government becoming world leaders in making websites. GOV.UK, run by the Government Digital Service…