Hey readers, you’re a bunch of idiots, and I hate you. You smell, and merely looking at your face makes me want to vomit.

Well, not really. I’m sure your face isn’t that offensively hideous, but hopefully I’ve offended you enough to illustrate a TOP TIP for anyone who has a job: don’t slag off your customers on the internet. I’m speaking from personal experience here – I was nearly sacked from an old retail job for blogging about it – and it looks like some British Airways staff have had to learn the hard way too…