Hard drives crash from time to time, that’s a fact, but it seems that one particular type of Seagate drive is failing en masse, according to online accounts from annoyed customers.

The Barracuda 7200.11 1TB drive fails at boot time with a firmware error that locks the drive and makes in inoperable. Laughably, when the unit is returned, Seagate replaces it with the same model. The Register also suggests that you could pay Seagate twice by using its i365 company to recover the data before replacing the unit.