Tag: broadband
Smaller broadband providers outperform giants in Which? survey
A recent survey by Which? has revealed that smaller broadband providers are significantly outperforming the UK’s largest companies, including BT, Sky, TalkTalk, and Virgin Media, in terms of customer satisfaction. […]
Gloucester tops UK Broadband Reliability survey, Belfast is bottom
Gloucester has emerged as the UK’s most reliable city for broadband, with only 8% of residents experiencing outages in the past year, according to a survey by Broadband Genie. In […]
Sky announces price hikes, customers urged to explore options
Sky has announced an average 6.2% price increase for its TV and broadband packages, effective April 1, 2025 as it unveils a second-generation Sky Glass TV. In a letter to […]
Only 1 in 5 using two-factor authentication, Uswitch research finds
8 in 10 Brits aware of two-factor authentication, but only 22% enable it across all accounts. Over 33,600 people reported online account hacks in the past year, with victims collectively […]
7 in 10 UK home now have access to full fibre
Ofcom has just published its Connected Nations 2024 report, which outlines progress on the availability and take-up of broadband and mobile services in the UK. It finds that nearly seven […]
Slowest broadband streets in UK revealed in new survey
Greenfields Road in Bishop Auckland is the UK’s slowest street The County Durham road came bottom with average broadband speeds of 0.35Mb – 2,634 times slower than Tynemouth Street, London, […]
Online Security Habits: Are We Letting Our Guard Down?
70% of Gen Z access sensitive data on public Wi-Fi, making them the most vulnerable to data hacks.. People are still using weak passwords featuring ‘guessable’ information like pet names […]
UK advertising watchdog cracks down on misleading broadband ads
The UK advertising watchdog has cracked down on marketing campaigns by telecoms companies including BT, EE, Virgin Media and O2 for misleading consumers about price rises added to their bills […]
Broadband providers need to be clearer about ‘fibre’, claims Ofcom
Consumers must be told clearly about the technology that underpins their broadband service when signing up to a new deal, under new Ofcom guidance for providers that comes into force […]
24 million homes risk having broadband hacked, 85% Brits clueless about WiFi security
24 million UK households could be at risk of broadband hacking, as only 15% of Brits say they are aware of potential security flaws Ten ways that criminals could hack […]
