Tag: broadband
1 million Sky customers will see prices rise in April
Millions of Sky broadband and TV customers will be hit with price rises of up to £72 a year from April, as price hike season comes into force. TV and broadband customers will see their monthly costs rise from April 1, while landline customers will see charges increase from May 1. On average, customers will…
Virgin Media boosts free TV offer for half term
Virgin Media is boosting its free TV offer in time for half term – giving all TV customers free access to 22 entertainment, lifestyle and learning-based channels as well as thousands of on-demand episodes. In addition, Virgin Media has partnered with Tastemade to bring a selection of its premium food and travel shows to its TV platform.…
York sees biggest improvement in broadband speeds, claims survey
New research from comparethemarket.com reveals that York has seen the biggest improvement in broadband speeds over the last twelve months. The research analysed the average broadband speed for locations around the UK from 2020, including all London boroughs, to discover where internet connectivity has improved the most in the last year. As well as revealing…
Ofcom proposes ‘one touch’ broadband switching
Residential broadband and home phone customers would benefit from quicker, simpler and more reliable switching, under Ofcom's plans to introduce a new ‘one touch’ process. Following an Ofcom rule change in 2015, customers switching between providers such as BT, Sky and TalkTalk on Openreach’s copper network can already follow a process where their new provider…
Interlaken, Switzerland best ‘secluded place to work’
A new study by Small Business Prices has found the ultimate secluded places to work remotely around the world. Interlaken, Switzerland ranks as the best location overall for all WiFi metrics, offering the highest number of WiFi spots in the study, with 2,596 in total. The metrics used in this research include the average monthly…
Virgin Media announces ‘Help for Home Learners’ initiative
Virgin Media has announced a new ‘Help for Home Learners’ initiative, providing laptops and mobile dongles to disadvantaged schoolchildren across the UK. Through a package of devices and data, Virgin Media claims it is stepping up efforts to support families across the country to ensure they have the tools and connectivity needed to take part…
1 in 6 struggling to afford broadband, claims Citizens Advice
More than one in six people are struggling to afford their broadband during the third lockdown, Citizens Advice has found. This comes at a time when people are more reliant on broadband to work, teach their children and order essentials. Citizens Advice found that during the first lockdown, certain groups, including people with children, disabled…
Over 3 million broadband customers pay £251 million more than they should
Almost three million broadband customers whose deal expired in the past 12 months say they did not receive an End-of-Contract Notification (ECN) — potentially costing them up to £251 million a year in savings, according to a survey of more than 17,000 broadband users by price comparison service Uswitch.com. More than eight million broadband bill-payers…
Greater broadband competition needed to improve service, claims survey
The majority (81%) of UK households use four broadband providers to connect their home Nearly four in five (78%) households have not switched provider in past year, despite increased internet usage since the start of the pandemic 82% of broadband customers would switch to a lesser-known provider if it was cheaper or better quality The…
Full-fibre broadband targets will be missed, claims spending watchdog
Boris Johnson’s promise to deliver full-fibre broadband by 2025 will be missed because of a catalogue of government failures, parliament’s spending watchdog has concluded. In a damning report published today, the Public Accounts Committee (PAC) said the government had failed to make “any meaningful progress” in securing the policy and legislative changes needed to ensure…
