Tag: broadband
Customers signing up to combined TV/broadband ‘face £700 loyalty penalties’, claims Which?
Householders who sign up to combined TV and broadband packages are being hit with loyalty penalties of up to almost £700 a year, a consumer watchdog has warned. In worst-case scenarios, Which? found that BT customers can face a £240 loyalty penalty over a year, Virgin Media customers face paying an extra £580, and Sky…
Half of homes could switch to faster broadband, Ofcom says
Half of British households could switch to faster broadband today, according to Ofcom, as the regulator announced proposed new rules that will force internet providers tell customers about their best deals. A review of broadband pricing practices will also be launched, alongside a new consumer website – Boost Your Broadband – offering information on broadband…
Which are the fastest and slowest streets for broadband? Survey reveals massive difference in speeds across UK
The UK’s worst street for broadband speed is almost 2,000 times slower than the fastest, an annual survey has found. Greenmeadows Park in Bamfurlong, Gloucestershire has average downloads speeds of 0.14 megabits per second (Mbps), 1,899 times slower than Abdon Avenue in Birmingham which boasts average speeds of 265.89Mbps, uSwitch found. The speeds mean…
TalkTalk launches new company, FibreNation, to deliver full fibre network
Image: PA Broadband provider TalkTalk has formed a new company to build its a full fibre network across the UK. Called FibreNation, TalkTalk hopes it will eventually provide fibre to the home (FTTH) services to 3 million people in the UK. The telcoms company confirmed that the first three towns…
Poor broadband putting people off relocating to countryside
Millions of city dwellers are put off relocating to the countryside because of concerns over bad broadband and mobile phone reception, while large portions of those already living in rural areas experience these issues to such an extent they regret moving there. Despite Ofcom reporting that almost all of the country should be able to…
Which? finds loyal broadband customers pay too much, suffer bad service
Broadband customers who do not switch are enduring “often terrible” customer service and potentially paying hundreds of pounds a year more than they need to with providers taking advantage of their loyalty, according to a consumer watchdog. Which? found that 71% of broadband customers have been with their provider for at least three years and…
Virgin Media launches 350Mbps ultrafast broadband
Virgin Media is offering a broadband speed boost with the launch of a service promising speeds of up to 350Mbps from today. Virgin claims this ultrafast connection, the UK’s fastest widely available broadband, will give data-hungry households added oomph and help them live at lightning speed. Customers already taking VIVID 300 will be automatically transferred…
Vodafone guarantees minimum speed of 25Mbps for Home Broadband customers
From today (March 1st 2018) Vodafone UK will offer all new and upgrading Home Broadband customers a minimum broadband speed. Superfast 1 (up to 38Mbps) guarantees a minimum speed of 25Mbps for £21/month while Superfast 2 (up to 76Mbps) guarantees a minimum speed of 55Mbps for £26/month. These prices reflect a £2/month discount for existing…
Are security concerns and high costs to blame for slow smart home take up?
While a new survey suggests disappointing growth, a new generation is set to embrace the benefits of the hi-tech home. Chris Price reports Despite an increased awareness of what a smart home actually is, uptake for smart home technology still remains surprisingly low. At least that’s one of the key findings of a national survey…
Broadband speed more important to home buyers than local crime levels, claims survey
Access to fast broadband connections has emerged as more important than crime levels, nightlife and transport links, according to a new study which polled a cross-section of British homebuyers. The average homebuyer would be willing to offer an extra £6,500 on a property guaranteed to have excellent broadband speed, according to research conducted by a…
