Tag: broadband
97% of UK homes could have gigabit broadband by 2027, Ofcom claims
More than 97% of UK homes could have access to gigabit-capable broadband by 2027, if communications providers deploy their networks as planned, according to new data published by Ofcom today. Since 2018, […]
Broadband deals for pensioners: expert tips on negotiating better prices
Pensioners claiming social tariffs could be entitled to 43% cheaper broadband with Now Broadband The cheapest broadband package for pensioners is through Virgin Media, for just £12.50 per month (15Mbps average speed) As the […]
Canterbury fails: Kent city is UK’s worst for broadband again
Canterbury has won the wooden spoon for the UK’s slowest city for broadband for the second consecutive year in Broadband Genie’s Slickest Cities index Lichfield has the crown of UK’s […]
Ofcom bans ‘surprise’ mid-contract price rises linked to inflation
Telecoms customers must be told upfront in about any price rises their provider includes in their contract, under new consumer protection rules announced today by Ofcom. In recent years, many […]
Average UK broadband price hits £30 – but still below global average
As inflation in the UK rises, popular UK broadband providers such as BT, Vodafone and Three have increased their prices for mobile and broadband customers by 7.9% this year. With […]
Western Europe, North America priciest regions for broadband, Sudan cheapest
3,405 fixed-line broadband deals in 223 countries were analysed by broadband market experts at Cable.co.uk between 7 September 2023 and 10 November 2023 The UK came in a lowly 96th cheapest in the global table (USD […]
Complaints against telecom providers rise by 37% in 1 year
The number of complaints made against telecom providers has increased by more than a third (37%) in a year, according to a freedom of information request filed by Broadband Genie to […]
Which? calls on Virgin Media to improve customer service
Which? is calling on Virgin Media to urgently improve its customer service as new analysis from the consumer association finds it is the worst broadband firm for customer service. Since […]
How to beat inflation-busting broadband price rises
Annual broadband price rises will hit households from next week, with some facing more than £100 per year added to their bills Customers who are reaching the end of an […]
3 in 4 pensioners unaware of broadband social tariffs, claims study
Over three-quarters of pensioners (78%) are still not aware of broadband social tariffs despite millions potentially being eligible for cheaper deals Two-fifths of pensioners (41%) now say they rely on […]