Tag: broadband
Broadband customers £53 million worse off following regulations, report claims
New broadband advertising rules are putting over a third of customers (38%) off switching their broadband, costing UK billpayers almost £53 million in savings These rules were introduced by […]
The Future of Internet Speed: What to Expect in 2024 and Beyond
Once upon a time, in the age of dial-up, even one megabit per second was considered a fast internet speed. Today, that’s barely enough to register on an internet speed […]
Ofcom investigates Virgin Media over migration from analogue to digital landlines
Ofcom has opened an investigation into Virgin Media’s compliance with its rules while migrating customers from analogue to digital landlines. In a statement it said: “We have been clear that during […]
Sky hikes annual prices by average of 6.7%
Sky internet, phone and Pay TV customers have today been told to brace for an average annual price hike of 6.7%, down from 8.1% last year. This will be introduced […]
Telecoms firms must ditch ‘outrageous’ price rises, Which? warns
Broadband and mobile users face being trapped this Spring between price rises of potentially more than £60, or contract exit fees which may exceed £500, Which? research has found. The […]
UK broadband prices to jump by nearly double inflation rate
Millions of broadband customers will be hit by price rises at almost double the rate of inflation from April, after December’s inflation figure unexpectedly rose to 4pc BT customers are […]
Which? urges telecoms firms to scrap mid-contract broadband price hikes
Which? is calling on telecoms firms to halt any plans to press ahead with ‘unconscionable’ broadband and mobile price hikes in April, even after the industry regulator found the practice […]
3 in 4 over 65s find language of broadband providers confusing
Almost three-quarters of over-65s (73%) believe that the language broadband providers use to describe deals is confusing, according to research by comparison site Broadband Genie Compared to other age groups, […]
Broadband providers need to be clearer about ‘fibre’, says Ofcom
Ofcom is issuing new guidance to broadband providers to ensure consumers are given clear information about their service when signing up to a new deal. Under the guidance, broadband firms must […]
Ofcom says mid-contract price rises need to be clearer
Mobile and broadband customers must be told upfront about any mobile price rises when signing a new contract, under new consumer protection plans set out today by Ofcom. With most […]
