Tag: broadband
Which? demands Ofcom investigates Virgin Media contracts
Which? has asked Ofcom to urgently investigate concerns that Virgin Media could potentially be breaking the law by giving itself sweeping powers to hike customer broadband bills. The consumer association […]
UK in 34th place in broadband league table
Analysis of around 1.3 billion broadband speed tests worldwide has revealed that the UK sits in 34th place, with an average speed of 93.63Mbps. The research was designed and compiled by Cable.co.uk, and […]
Ofcom investigates Virgin Media over contract terminations
Ofcom has opened an investigation into Virgin Media following complaints from customers that the company is making it difficult for them to cancel their services. Ofcom is concerned about the number […]
Britain one of the most expensive countries in world for broadband, claims report
The UK is ranked 73rd for broadband cost in the world, analysis from Broadband Genie has found. A high-speed internet connection costs £30.84, which puts the UK behind the likes […]
Broadband customers demand end to long-term contracts
Two in five broadband customers (40%) want to get their internet without being tied into a fixed contract, while just one in ten (9%) back the standard 18-month deals Despite […]
Almost half of homes can now access full-fibre broadband, report says
More than 14 million UK households can now take advantage of faster, more reliable internet connections as the rollout of full-fibre technology steams ahead. Ofcom’s Connected Nations Spring update shows that, as […]
One million in UK lose broadband access as cost-of-living crisis bites
A million people disconnected their broadband in the last year because they couldn’t afford it. People on Universal Credit were more than six times as likely to have disconnected […]
Brits working from home losing up to 2 working days a year due to poor internet
Almost half (44%) of UK employees work from home, but the necessary infrastructure to work outside the office is not always available. While half of the country’s homes have access […]
Shell Energy most complained-about broadband provider, claims Ofcom
Regulator Ofcom has published the latest figures for complaints about the UK’s major landline, mobile, broadband and pay-TV providers, covering the period between October and December 2022. Here’s a summary […]
Over half of low-income households in dark about bargain broadband
More than half of low-income households are in the dark about bargain broadband deals that could save them around £200 a year, with just 5% of eligible households havings signed […]