Tag: broadband
Telecom complaints to Ofcom fell slightly during Q4 2021
Ofcom has today published the latest league tables reflecting complaints it receives about the UK’s major home phone, broadband, mobile and pay-TV firms. The quarterly report reveals the number of complaints made to Ofcom between October and December last year. Complaints figures overall decreased slightly over this period and remain at all-time low levels. Nearly…
York named best place in UK for hybrid working
With the number of Brits dividing their time between home and the workplace doubling since the pandemic, York has been named the best place to live in a brand new Hybrid Working Index from USwitch.com Average broadband speeds of 159Mbps, large areas of green space, low crime rates, and close proximity to work hub Leeds,…
12 ways to save money on your mobile and broadband
As the impact of the cost of living crisis hits home for millions of people, we team up with Which? to share tips to help you save hundreds of pounds on your broadband and mobile bills... Broadband and mobile customers across the country are paying more than they need to for their connections - but…
Top 10 tips to beat mobile and broadband price hikes
With many consumers facing price hikes of up to 11% in their mobile and broadband bills from the start of April, Uswitch.com is offering advice on how to keep bills as low as possible. Catherine Hiley, telecoms expert at Uswitch.com, comments: “With mobile and broadband consumers set to be hit with hikes in April, it’s well worth…
Half UK customers experience problem with internet provider, claims Which?
Half of UK broadband customers have experienced a problem with their service provider in the last year, with issues ranging from slow speeds to frequent outages - some lasting over an hour, new Which? research reveals. In a survey of almost 4,000 broadband customers, the consumer watchdog found that one in two (49%) broadband customers…
UK households sitting on 22 million unused broadband routers
Households across the UK are sitting on more than 22 million unused broadband routers — enough to fill ten Olympic swimming pools — which are going to waste instead of being recycled, according to new research from Uswitch.com, the comparison and switching service. The research, released on the eve of Global Recycling Day, shows that…
UK has 12th slowest broadband claims Uswitch study
New research reveals that the UK has the 12th slowest broadband among OECD countries, with average speeds of 61.69 Mbps. The study by the broadband experts at Uswitch analysed the median download speeds of each OECD country to reveal the countries home to the slowest (& fastest) broadband. The Countries with the Slowest…
Broadband customer service has improved, claims survey
Broadband customers have reported year-on-year improvements in customer service, value for money and service speeds, according to a survey of almost 20,000 consumers by Uswitch.com, the comparison and switching service. The results form part of the 2022 Uswitch Telecoms Awards, which recognise customer satisfaction and the achievements made by the nation's consumer broadband providers. The winners…
Is There Such a Thing as Too Much Internet Speed?
Predictions about how much device power and speed we could ever need have been common throughout the history of personal computing. From the people at home making guesses with their friends to the famous and likely fake quote from Bill Gates, any assumptions made are eventually proven false. This might not necessarily always be the…
Out of contract? Haggling could save up to £200 on broadband, TV, mobile
As the cost of living soars and monthly bills for broadband, TV or mobile packages look set to rise, new Which? research finds that customers who make a nuisance of themselves by haggling with their provider could save up to £200. The consumer watchdog asked more than 5,000 customers whose contract had ended on either…
