Tag: ee
NOW Broadband is most complained about broadband provider
Once again Now Broadand generated the most fixed broadband complaints while EE was the most complained about landline provider, according to latest Ofcom figures. As the UK’s communications regulator, Ofcom receives complaints from customers about their landline, fixed broadband, pay-monthly mobile and pay-TV services. To better understand the reasons for dissatisfaction among residential customers in…
UK advertising watchdog cracks down on misleading broadband ads
The UK advertising watchdog has cracked down on marketing campaigns by telecoms companies including BT, EE, Virgin Media and O2 for misleading consumers about price rises added to their bills during their contracts. The Advertising Standards Authority (ASA) has issued a batch of rulings against ads run by BT, its subsidiaries EE and Plusnet, as well as…
File downloads take longer on O2 than other networks, Ofcom finds
File downloads take longer on O2 over 4G and 5G than on the other mobile networks, according to new Ofcom research published today. Ofcom’s latest ‘Mobile Matters’ research report puts people’s experiences of using mobile networks across the UK under the microscope, based on crowdsourced data collected between October 2023 and March 2024. Its analysis shows…
YouTube to restrict teenagers’ exposure to weight/fitness videos, Volvo abandons EV targets
YouTube is to stop recommending videos to teenagers that idealise specific fitness levels, body weights or physical features, after experts warned such content could be harmful if viewed repeatedly. The platform will still allow 13- to 17-year-olds to view the videos, but its algorithms will not push young users down related content “rabbit holes” afterwards.…
Broadband customers £53 million worse off following regulations, report claims
New broadband advertising rules are putting over a third of customers (38%) off switching their broadband, costing UK billpayers almost £53 million in savings These rules were introduced by the Advertising Standards Agency because broadband suppliers were found to be misleading customers on mid-contract price rises Broadband Genie is calling on providers and Ofcom…
Tesla rival BYD launches electric supercar, Nothing teases Phone (2a) in London
BYD has launched an all-electric supercar that can hit 60 miles per hour (mph) in under three seconds, as the Chinese start-up seeks to challenge luxury brands such as Ferrari and Lamborghini. The Tesla rival’s Yangwang U9, which will initially go on sale in China with a price tag of 1.68 million yuan (£184,000), has…
Telecoms firms must ditch ‘outrageous’ price rises, Which? warns
Broadband and mobile users face being trapped this Spring between price rises of potentially more than £60, or contract exit fees which may exceed £500, Which? research has found. The consumer watchdog is calling on telecoms firms to scrap these grossly unfair plans for April 2024 inflation-linked hikes that regulator Ofcom clearly determined cause 'substantial…
Full-fibre broadband now available to 17 million UK homes, claims Ofcom
Ofcom today publishes its Connected Nations report, which details the availability of broadband and mobile services in the UK, including the rollout of full-fibre and 5G. Full-fibre broadband is available to more than 17 million homes across the UK, which equates to 57% of homes and is an increase on last year’s 42%. For the first…
EE launches new digital platform bundling broadband, gaming and TV offers
EE has announced an ambitious new digital platform for UK consumers based around an ‘EE ID'. It will offer new products, including 1.6GBps broadband connectivity (with work and gaming options) where available as well as priority gaming services. Through the digital platform, customers can access products and services from a wide range of tech companies…
EE offers free data for Coronation Weekend
UK phone network EE is zero-rating data across its mobile network for the Coronation of King Charles III on Saturday 6th and Sunday 7th May, as the nation unites to celebrate the crowning of His Majesty. As the nation comes together over the Bank Holiday weekend, EE and BT Mobile customers will enjoy free data from 12…
