Tag: ee
1 in 3 mobile customers still being ripped off, claims Which?
Consumer watchdog Which? is calling for an end to the £182 million mobile phone overpayments rip-off, as it reveals one in three ‘bundled’ customers are still being charged the full price of their contract EVEN AFTER paying off the cost of their handset - leaving some potentially overpaying by more than £400 a year. Last…
Broadband customers to save £270 million following Ofcom review
Broadband customers who are out of contract are set to benefit from a package of pricing changes and commitments from their providers, following a review by telecoms regulator Ofcom. The broadband market offers customers a wide range of choice, with different deals on offer to suit different needs. But Ofcom is concerned that many customers…
Over 1 in 10 working in cupboard or bathroom during lockdown
Nearly one in 10 adults have had to sit in a STORE CUPBOARD to get peace and quiet while working from home – and due to the limited range of their current home WiFi.A study of 2,000 adults also found 14 per cent of those in London have even had to work from their bathroom…
EE Mobile Network data report – usage shifts from cities to suburbs
EE has released its Mobile Network data report from February to May 2020, tracking the changing trends and habits of the UK’s most used apps and services throughout lockdown. What it found was that in the UK, EE’s network saw a 45% increase in traffic for Apps used primarily to communicate - including WhatsApp, Houseparty,…
EE expands 5G coverage with 21 new towns and cities
EE has announced it has switched on 5G in 21 new towns and cities across the UK, bringing the UK’s best mobile experience to a total of 71 locations, and 5G to more places in the UK than any other operator. EE launched with 5G coverage in London, Edinburgh, Belfast, Cardiff, Birmingham and Manchester in…
Over half of users have problems with mobile network, says GWS
Mobile network tester Global Wireless Solutions has released the results of its most extensive nationwide customer experience test of mobile network performance to date. The detailed assessment involved GWS’ engineers collecting close to one million data and voice task tests on iOS and Android devices, alongside nationwide focus groups conducted in partnership with Jigsaw Research,…
EE expands 5G network to 14 new towns and cities
EE has announced the expansion of its 5G network to 14 new towns and cities, including Liverpool, Glasgow and Huddersfield. The mobile operator said independent tests by network performance firm RootMetrics had also found its network now covered 60% of London. As part of the new expansion, EE said it had introduced 5G in Castlereagh,…
UK streaming service BritBox launches with Channel 4 deal
UK streaming service BritBox has launched, announcing that it has struck a deal with Channel 4 for All 4 and Film4 content. The BBC and ITV announced BritBox earlier this year. Now they have said Channel 4 as well as Channel 5 are on board the service which costs £5.99 a month. BritBox has signed…
BT boss urges government to prioritise full fibre broadband
The next government must put a full fibre broadband rollout near the top of its priority list because households will need faster internet speeds to cope with the expected 100 smart gadgets in homes within the next five years, according to the boss of BT. Philip Jansen said most homes only have five internet-enabled devices.…
UK’s mobile networks working together to tackle mobile ‘not spots’
The UK’s big four mobile operators have agreed to work together on a shared 4G rural network plan that aims to bring connectivity to 'mobile not spots' - areas of the country with poor mobile coverage. EE, O2, Three and Vodafone will collectively fund £530 million towards a network of new and existing phone masts…
