Tag: energy
5 things to do if you suspect an energy provider is overcharging you
As energy costs soar this winter, many British homeowners are struggling to afford bills, especially if they are charged for more than they've used. This year, the UK’s Ofgem warned energy suppliers to tighten up direct debit policies, after several companies were taking too much money from customers on automatic payments. If you think you’re being overcharged…
8 tips to cut the cost of heating bills this winter
Many households will be worried about the impact of rising energy prices this winter - and into next year - following the government’s announcement that the energy price guarantee for all households will now run for just six months, until April 2023. In conjunction with Which? we've found a number of ways consumers can make…
Energy Price Guarantee – 5 tips to help you save money on your bills
On 1st October, the government's energy price guarantee will come into effect, limiting the amount you can be charged per unit of gas or electricity. However, the new rates are still higher than they have been up to this point. This means anyone without a smart meter should remember to take their energy readings on…
Google and UK Power Networks develop digital versions of cable maps
Google’s artificial intelligence division is hoping to revolutionise hand-drawn maps of electricity cables in a move that could benefit the global utility industry. Google’s DeepMind engineers have partnered with UK Power Networks which delivers electricity across London, the East and South East, to create digital versions of maps covering more than 180,000km of electricity cables.…
Which? reveals energy customers’ most common complaints
Unauthorised charges, inaccurate bills and generally poor customer service are among the most common complaints made to energy suppliers, according to Which? research. Which? surveyed over 8,800 members of the public about their experience with and any complaints about their energy provider in October 2021, when the energy crisis began. A lack of competitive deals…
Consumers pay over the odds for boiler cover, Which? claims
Image: British Gas New Which? research reveals boiler cover is not cost-effective for most consumers and many would be better off paying for repairs and services as needed. With the cost of living and energy bills rising at alarming rates, many will be trying to find ways to save money…
Easter Monday was the UK’s ‘greenest energy day ever’
While Britons were enjoying their Easter holiday, the national electricity grid recorded its 'greenest energy day ever,' writes Ashley Norris of Transition Earth. At around lunchtime, the carbon intensity of electricity fell to just 39 grams of CO2, the lowest level it has ever been. From a carbon generating perspective, this was the UK’s greenest…
World’s ‘dirtiest’ websites: biggest carbon footprint revealed
A new report by energy comparison site Uswitch has analysed the carbon footprint of the world’s most popular websites to highlight the environmental impact of our digital lives. From sending emails and streaming content, to internet shopping and posting content on social media, everything we do online uses electricity. In turn, this produces carbon which negatively affects…
Energy suppliers to issue refunds worth £10.4 million
Eighteen energy suppliers are issuing refunds and redress payments worth £10.4 million after energy regulator Ofgem found they failed to correctly protect customers’ tariff prices when they decided to switch supplier or tariff. Most of the failures were down to suppliers not having adequate arrangements in place to make sure the protections were applied in…
Wind to provide two-thirds of global power by 2030
Last weekend The Guardian reported on how a new reactor in the Essex village of Bradwell could overshadow an area of outstanding natural beauty and a unique Saxon church, writes Ashley Norris of Transition Earth. Do we need nuclear power though? A new report from Rethink Energy predicts that wind power will become ‘the backbone’…
