Tag: giffgaff
Over 100 million old phones, worth £14.1 billion, lying around UK homes
Over 100 million old mobile phone devices – worth an estimated £14.1bn - are lying unused in the nation’s homes, while the same amount have been thrown in the bin, according to new findings from mobile phone service provider giffgaff. According to the report, the average UK adult has at least two old mobile devices…
5 Tips to get a mobile phone deal with poor credit rating
Together with the experts at Uswitch we provide our top tips on how to secure a mobile phone deal with a poor credit rating. 1. Choose a cheaper deal If you’ve currently got poor credit history, this might rule you out of getting the latest and most expensive smartphones, like the iPhone 14. The newer…
Parents spend average of £136 on child’s first smartphone as cost of living crisis worsens
Parents forced to cut back on school uniforms (58%) packed lunches (40%) and after-school clubs (31%) Two in three (67%) are having tough conversations with their kids about money ahead of the new school year Safety tops reasons for buying a back-to-school phone, as one in four parents plan to spend over £200 on their…
Brits could save £200 buying second hand phone, claims report
As price rises take hold and consumers look for ways to save money, new research from mobile network giffgaff reveals that UK consumers stand to save on average £204 by opting for a refurbished mobile phone rather than a brand-new model. As we all look for easy ways to save money, the nation could be…
Telecoms companies need to improve customer service, claims Ofcom
Telecoms firms need to go further in tackling customer service problems, despite the support they offered during the pandemic, Ofcom has found. In 2019, the UK’s biggest broadband, phone and pay-TV providers committed to putting fairness at the heart of their businesses and going beyond their legal obligations for how they treat their customers. Ofcom’s review of progress against those commitments has found that many companies have taken steps to provide fairer deals,…
Uswitch Awards – giffgaff voted network of the year
Smaller providers dominated the mobile phone categories of the 2021 Uswitch Awards, with giffgaff scooping Network of the Year, Asda Mobile taking the Best Network for Customer Service and Smarty lifting the Best Pay-As-You-Go (PAYG) Network award. The awards, which recognise excellence in the mobile sector, were voted for by more than 17,000 consumers as…
Giffgaff top performing ‘lockdown’ mobile network
According to business consultancy Yonder, Giffgaff was the top-performing mobile network, followed by Tesco Mobile, for meeting customer needs during lockdown. Giffgaff was named by Yonder as the fourth-best performing business across all sectors under lockdown, behind Netflix, Amazon and Amazon Prime. Tesco Mobile followed closely in fifth and O2 was eighth out of 65…
Doro and giffgaff donate phones to seniors
Doro, a global supplier of mobile phones for seniors, has partnered with mobile network giffgaff to donate 500 Doro phones to isolated elderly people across the UK. The Doro-led initiative seeks to counteract the effects of loneliness during the ongoing coronavirus pandemic. It forms part of a wider push to deliver 2000 phones to isolated…
Which? rates UK’s biggest mobile firms worse than smaller providers
Vodafone was rated worst mobile phone operator in Which? survey The UK’s three biggest mobile operators - Vodafone, EE and O2 - are failing to offer their customers satisfactory service despite often costing more than smaller rivals, a watchdog has found. Vodafone was rated the worst network in the country in…
O2 network goes down – millions unable to use 4G mobile data
UK customers have reported not being able to use mobile data to access the internet and other services on the company’s network. It has confirmed engineers are working to fix the issue. We are aware our customers are unable to use data this morning. Our technical teams are working on the issue with high priority.…
