Tag: Margot James
Majority of mobile phone customers on SIM only plans overpaying for data
The majority of mobile customers on SIM-only deals are overpaying for unused data at a total cost of £800 million a year, a consumer group has warned. A survey for Citizens Advice suggests that 71% of mobile customers with a SIM-only plan – or 12 million people – are overpaying for data they do not…
Gender diversity still an issue in tech sector, new report says
Gender diversity remains an issue across the technology sector, a new report from an industry charter has claimed. The Tech Talent Charter’s first benchmark report found that while women hold 26% of the technical roles within the businesses of its 200 signatories, the UK-wide average remains only 19%. The Charter launched in 2018 as a…
Customers signing up to combined TV/broadband ‘face £700 loyalty penalties’, claims Which?
Householders who sign up to combined TV and broadband packages are being hit with loyalty penalties of up to almost £700 a year, a consumer watchdog has warned. In worst-case scenarios, Which? found that BT customers can face a £240 loyalty penalty over a year, Virgin Media customers face paying an extra £580, and Sky…
Four major events in 2019 that could transform the internet
Harmful content and privacy are some of the issues that will be addressed by landmark decisions this year, as governments across the world look to make tech giants and social networks more accountable. The UK will decide whether to regulate the likes of Facebook – and if so, how – while an EU-wide crackdown on…
Which? finds loyal broadband customers face penalties of up to £220
Broadband customers who stay with the same provider and do not haggle for a better deal are being hit with “loyalty penalties” of up to £220 a year, a consumer group has warned. Which? found that in some cases consumers would be better taking up a new superfast broadband contract rather than staying loyal to…
