Tag: Moneypenny
IT workers clock up over 30 hours of overtime every month
84% of UK workers feel pressured to work additional hours to meet job demands. One in four Brits who work overtime is doing so without extra pay. The average Brit clocks up 23 hours of overtime each month. New research has revealed that 84% of Brits feel pressured to work overtime in their job role,…
Calls not answered and annoying hold music among customer phone gripes
A new survey shows that companies not answering their phones, messages not being passed on, phone numbers not listed on websites, and annoying ‘on hold’ music continue to drive people around the bend. The survey conducted by global communications company Moneypenny, showed that the top gripe from consumers trying was phone calls not being answered (43%),…
