Tag: Now Broadband
NOW Broadband is most complained about broadband provider
Once again Now Broadand generated the most fixed broadband complaints while EE was the most complained about landline provider, according to latest Ofcom figures. As the UK’s communications regulator, Ofcom receives complaints from customers about their landline, fixed broadband, pay-monthly mobile and pay-TV services. To better understand the reasons for dissatisfaction among residential customers in…
Broadband deals for pensioners: expert tips on negotiating better prices
Pensioners claiming social tariffs could be entitled to 43% cheaper broadband with Now Broadband The cheapest broadband package for pensioners is through Virgin Media, for just £12.50 per month (15Mbps average speed) As the digital landline switchover approaches its completion by January 2027, there are growing concerns that elderly and vulnerable individuals may be left behind, unsure of how…
Shell Energy generated highest level of broadband complaints, says Ofcom
Shell Energy continues to generate the most broadband and landline complaints, according to the latest data published by Ofcom. While overall complaint volumes during this quarter were broadly in line with the previous three months, the number of complaints received about Shell Energy are three times higher than the industry average. Meanwhile, Sky continues to…
