Tag: o2
O2 launches free AI-powered scam call detection service
Millions of O2 customers will have suspected scam and nuisance calls flagged before they even pick up the phone, thanks to a free AI-powered feature that has just launched. Known as Call Defence, the service uses Adaptive AI to analyse call number behaviour in real-time and determine whether it could be a scam or spam call. Customers are…
O2 unveils Daisy, the AI Granny fighting scammers
Watch out, scammers! O2 has created a new weapon in the fight against fraud: an AI granny. Called Daisy, this state-of-the-art AI Granny's mission is to talk with fraudsters and waste as much of their time as possible. Created using a range of cutting-edge AI technology and trained with the help of one of YouTube’s best known…
Amazon takes on Temu and Shein with Haul, Spotify guns for TikTok and YouTube
Amazon has launched a new outlet called Haul which caps the price of products on sale at $20 (£15.79), in an effort to take on low-cost retailers Temu and Shein. The online shopping giant unveiled Haul as a mobile-only experience available in its Shopping app for US customers on Wednesday. It says shoppers can expect…
UK advertising watchdog cracks down on misleading broadband ads
The UK advertising watchdog has cracked down on marketing campaigns by telecoms companies including BT, EE, Virgin Media and O2 for misleading consumers about price rises added to their bills during their contracts. The Advertising Standards Authority (ASA) has issued a batch of rulings against ads run by BT, its subsidiaries EE and Plusnet, as well as…
File downloads take longer on O2 than other networks, Ofcom finds
File downloads take longer on O2 over 4G and 5G than on the other mobile networks, according to new Ofcom research published today. Ofcom’s latest ‘Mobile Matters’ research report puts people’s experiences of using mobile networks across the UK under the microscope, based on crowdsourced data collected between October 2023 and March 2024. Its analysis shows…
Virgin Media and O2 face choice between mid-contract price rises or large exit fees, claims Which?
Virgin Media and O2 customers face being trapped this April as they are presented with a choice between huge mid-contract broadband and mobile price rises or crippling exit fees, according to Which?'s research. Virgin Media and O2 are expected to go ahead with price increases of 8.8% this April – the latest RPI figure of…
Meta to label all fake AI images, record fall in fossil fuel use across EU and UK
AI generated images (Image: Full Fact) Meta says it will introduce technology that can detect and label images generated by other companies' artificial intelligence (AI) tools. It will be deployed on its platforms Facebook, Instagram and Threads. Meta already labels AI images generated by its own systems. It says it hopes…
Virgin Media O2 launches lager to get people talking about online scams. Er, OK?
After research reveals 1 in 3 Brits find it more embarrassing to talk about fraud than medical problems, Virgin Media O2 has teamed up Ross Kemp to launch ‘Crafty Lager 7726’ and kickstart a national conversation about fraud The limited-edition beer features top tips including an easy reminder of how to report dodgy calls and…
Virgin Media O2 customers can win up to £30,000 worth of John Lewis gift cards
From today until 20 November, Virgin Media O2 customers can win one of three £10,000 John Lewis gift cards and/or one of one hundred £200 Amazon gift cards just in time for Christmas shopping, exclusively with Priority from O2. Virgin Media broadband and O2 customers can be in with the chance of winning big ahead…
Virgin Media O2 creates Connected Playground powered by 5G and broadband
Matt Crossick/PA Wire Virgin Media O2 creates ‘The Connected Playground’, combining traditional play with next-generation connectivity The playground challenges children to create their own musical track by interacting with swings, slides and climbing frames – all powered by Virgin Media O2’s gigabit broadband and 5G mobile networks It comes as new…
