Tag: o2
1 in 3 mobile customers still being ripped off, claims Which?
Consumer watchdog Which? is calling for an end to the £182 million mobile phone overpayments rip-off, as it reveals one in three ‘bundled’ customers are still being charged the full price of their contract EVEN AFTER paying off the cost of their handset - leaving some potentially overpaying by more than £400 a year. Last…
Average Brit spends 43 minutes browsing online before buying
The average Brit will spend just under 43 minutes browsing online before committing to a purchase. A survey of 2,000 UK adults also found almost four in 10 also read online reviews before finally hitting ‘buy’. Insurance and white goods are the top items shoppers are most likely to look for a good deal on,…
O2 and Virgin Media merge to challenge BT dominance
O2 and Virgin Media are set to merge, creating one of the UK's largest entertainment and telecoms firms and a major rival to BT's broadband dominance. Liberty Global, which owns Virgin Media, and Spain's Telefonica, which owns O2, said they had agreed terms for joining forces. O2 is the UK's largest phone company with about…
Over half of users have problems with mobile network, says GWS
Mobile network tester Global Wireless Solutions has released the results of its most extensive nationwide customer experience test of mobile network performance to date. The detailed assessment involved GWS’ engineers collecting close to one million data and voice task tests on iOS and Android devices, alongside nationwide focus groups conducted in partnership with Jigsaw Research,…
UK’s mobile networks working together to tackle mobile ‘not spots’
The UK’s big four mobile operators have agreed to work together on a shared 4G rural network plan that aims to bring connectivity to 'mobile not spots' - areas of the country with poor mobile coverage. EE, O2, Three and Vodafone will collectively fund £530 million towards a network of new and existing phone masts…
O2 trialling outlets within Next stores
Mobile operator O2 is trialling new outlets within four Next stores as both brands seek to adapt to “current challenges” facing the high street. Shoppers will be able to browse and buy O2 products and services alongside Next’s clothing and homeware offer in a move the two brands hope will appeal to consumers seeking convenience.…
O2 begins rollout of its 5G network
O2 has become the latest mobile operator to launch its 5G network in the UK, with the introduction of the new high-speed network in six towns and cities. The operator has started its rollout in Belfast, Cardiff, Edinburgh, London, Slough and Leeds and also promised to reach 20 locations by the end of the year.…
Eight out of 10 UK areas lack full 4G coverage, says Which?
Millions of people are at risk of mobile signal blackouts because their area is not adequately served by full 4G coverage, Which? has reported. Research carried out by the consumer group has found that eight in 10 areas do not have consistent 4G mobile coverage from all four of the UK’s operators – EE, O2,…
O2 reveals locations for 5G including Arsenal Emirates stadium
The UK’s second biggest mobile phone operator has revealed it will roll out its 5G network in October this year. The super-fast service for O2 customers will be switched on in Belfast, Cardiff, Edinburgh and London first, with 20 towns and cities able to use 5G on the network from 2019. Mark Evans, chief executive…
Vodafone and O2 agree to share 5G equipment
Vodafone and O2 have announced they have agreed to share 5G active equipment, such as radio antennas, on joint network sites across the UK. This means more people will get 5G sooner, helping to build a competitive digital economy and encouraging innovative new services that use 5G’s speed and greater reliability, the two companies claim.…
