Tag: OFCOM
Young adults watch 7 times less broadcast TV than over 65s
Younger adults now watch almost seven times less scheduled TV than those aged 65 and over, Ofcom has found, as the generation gap in media habits reaches a record high. People aged 16-24 spend less than an hour (53 minutes) in front of broadcast TV in an average day – a fall of two-thirds in the…
Ofcom report shows Man United players receive most Twitter abuse
Manchester United's Cristiano Ronaldo and Harry Maguire have received the most Twitter abuse of any Premier League players, a new report has found. Ofcom analysis of 2.3 million tweets in the first half of last season found nearly 60,000 abusive posts, affecting seven in 10 top-flight players. Half of that abuse was directed at just…
Tech Digest daily roundup: Data centres ‘sucking Britain’s power grid dry’
A shortage of houses in London and the southeast has long been one of the most prolific problems facing the Government. Yet desperately needed fresh supply is unlikely to materialise soon in west London, after developers were last week told they may be prevented from starting new projects in the area until 2035, because the…
Tech Digest daily roundup: 2 in 3 children have seen harmful content online
The UK's communications regulator is calling on young people to help protect each other by reporting harmful content online. Ofcom says two-thirds of youngsters aged between 13 and 17 see harmful content online but only 16% report it. As it waits for the government's Online Safety Bill to go through parliament, it has called on…
2 in 3 UK households can get gigabit broadband, claims Ofcom
UK households looking to get faster home broadband have received a welcome boost, with new Ofcom figures revealing two-thirds of homes can now sign up to gigabit broadband. Gigabit broadband is the fastest home broadband available and offers speeds of at least 1 Gigabit per second (Gbit/s) – allowing you to download a movie in HD…
Broadband customer service ‘hit and miss’ – Ofcom
Customers are experiencing hit-and-miss levels of customer service from major telecoms providers, Ofcom has found, as the regulator shines a light on how providers perform and compare. Its report on service standards across the telecoms industry covers 2021, including the continued impact of the Covid-19 pandemic. Overall, customer satisfaction levels remain high (mobile: 91%, broadband: 83%,…
End-of-contract notices drive better broadband deals, claims Ofcom
More people are taking out new contracts and securing better deals with their broadband provider after being reminded their contract is up, according to new Ofcom research. In February 2020, Ofcom introduced rules requiring phone, broadband and pay-TV providers to warn customers when their current contract is ending, and what they could save by signing up to a new deal.…
Telecom complaints to Ofcom fell slightly during Q4 2021
Ofcom has today published the latest league tables reflecting complaints it receives about the UK’s major home phone, broadband, mobile and pay-TV firms. The quarterly report reveals the number of complaints made to Ofcom between October and December last year. Complaints figures overall decreased slightly over this period and remain at all-time low levels. Nearly…
1 in 3 internet users unaware online content may be false
Image: Ofcom.org.uk More than a third of internet users are unaware that online content might be false or biased, according to new Ofcom research. It reveals that 30% of UK adults who go online (14.5 million) are unsure about, or don’t even consider, the truthfulness of online information. A further 6%…
Tech Digest daily roundup: AI argues for and against itself at Oxford Union
The Oxford Union has heard from many great debaters over the years, but this week added an artificial intelligence engine to its distinguished speakers. The AI argued that the only way to stop such tech becoming too powerful is to have "no AI at all". But it also argued the best option could be to…
