Tag: ofgem
Energy price cap falls to average of £1568 a year for UK households
A typical household's energy bill will fall by £122 a year from July under a new energy price cap for the UK. The latest quarterly cap for England, Wales and Scotland means a household using a typical amount of gas and electricity will pay £1,568 a year. It means that bills will be the lowest…
Energy suppliers to issue refunds worth £10.4 million
Eighteen energy suppliers are issuing refunds and redress payments worth £10.4 million after energy regulator Ofgem found they failed to correctly protect customers’ tariff prices when they decided to switch supplier or tariff. Most of the failures were down to suppliers not having adequate arrangements in place to make sure the protections were applied in…
Which? reveals true scale of unreported energy complaints
New research from Which? reveals that industry data vastly underestimates the true scale of energy complaints - with consumers feeling let down by suppliers on billing, payments, customer service and switching. Analysis from the consumer watchdog found that if every customer who had reason to complain to their supplier in the last year had done…
Regulator approves thousands of electric cars on UK roads to test energy grid
Uber is one of the partners on the project (Laura Dale/PA) Up to 3,000 electric cars are set to be deployed on UK roads in a bid to understand what the increased demand in electric power will mean for the country’s energy grid. Regulator Ofgem has approved the three-year project…
