Tag: one-touch switch
Providers set to miss Ofcom deadline on broadband switching process
The ‘One Touch Switch’ process aims to streamline the broadband switching process and make providers do more to help customers move over This new system was due to start next month, but one leading provider has revealed it would be ‘impossible for the industry to be ready’ in time Ofcom has previously expressed fears that…
Ofcom introduces ‘One Touch Switching’ for broadband customers
Broadband and landline customers should find it easier than ever to change provider and secure a better deal, under a new ‘One Touch Switch’ process announced today by Ofcom. The change means all home broadband users – including cable and full fibre customers – will only have to contact their new company to switch, with no…
