Tag: Retail
Black Friday shoppers rushed into purchases they later regret, research reveals
The hype around Black Friday leads some shoppers to make impulse buys they later regret - with many using credit or borrowing from friends and family to fund their purchases, Which? has found. Which? surveyed 2,000 members of the public to find out how they felt about items they bought in last year’s Black Friday…
Waitrose finishes bottom in online supermarket freshness investigation
Waitrose has finished bottom in a Which? investigation of online supermarket grocery freshness, with delivered food and drink going off around two and a half days earlier on average than top performer Tesco. With grocery freshness emerging as an important consideration for soaring numbers of online grocery shoppers, the consumer watchdog looked at how the six major online supermarkets compared when…
Online retail sales fall slows down, claims IMRG study
After recording the steepest drops in the history of the Index for two months in a row, the fall in online retail sales appears to be slowing – down just 9.6% Year-on-Year (YoY) in July. That is according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200…
Online retail rises over 10% year on year in April, claims IMRG
Despite the reopening of the high street and against strong figures for April 2020 (the first full month of the first lockdown, when growth was 44%), online retail sales continue to grow in April, rising by 10.2% Year-on-Year (YoY). That’s according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance…
9 in 10 will continue doing most of their shopping online
Nine in 10 shoppers will continue to do the bulk of their shopping online – despite high street stores looking set to open in April. The study of 2,000 adults found almost half find shopping online far less stressful than going in store, and 28 per cent like that they don’t feel pressured to make…
Online retail sales hold strong in February, claims IMRG
With the strict lockdown still in place, online retail sales held strong in February, rising by 69.5% Year-on-Year (YoY). That’s according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers. Though falling a little short of January’s recording-breaking 74% growth, February’s figures were still significantly higher…
Slow loading websites costing UK retailers £60 billion a year, claims study
The COVID-19 pandemic has accelerated the shift towards digital with more people now shopping online than ever before. However, it's crucial that retailers fix slow loading websites if they don't want to get left behind, claims a new report. The report by Fasthosts reveals that a slow loading website can set retailers back up to…
First till-free Amazon Go store to launch in the UK
Amazon is to open its first High Street store in the UK - selling groceries and technology without the need for tills. Called Amazon Go, the new store will open this week in Ealing, West London, reports The Mirror. There will be no checkouts, in line with how the shops operate in the US, with…
Black Friday sales up over 30%, claims IMRG
Online retail sales growth on Black Friday was very strong this year, coming in at 38%, with the full Black Friday week (defined as an eight-day period, Mon 23 – Mon 30 November) seeing growth of 30%. That figure is based on the daily online sales performance of 102 UK retailers. The weekly figure was…
Revealed: Which? ‘dud deals’ to avoid on Black Friday
Bargain hunters are being warned to avoid a rogues’ gallery of poor quality products sold at discount prices by major retailers this Black Friday, following an investigation by Which? Each year the consumer watchdog puts thousands of products through tough and independent laboratory tests to separate the best from the rest. When it uncovers products…
