Tag: Retail
Richer Sounds rated top tech retailer in Which? survey
Supermarkets were rated below par when it comes to buying tech with customers experiencing much higher satisfaction levels from Richer Sounds and John Lewis according to the latest Which? retail survey. Three of the UK’s biggest supermarkets finished bottom of the rankings in the latest Which? retail survey of the best places to buy tech…
Online sales up 60% year on year, ONS shows
October’s retail sales estimates, released today by the Office for National Statistics (ONS), reveal sales volumes - both online and offline - increased by 5.8% year on year (YOY), up 1.2% from September’s results. However, the home delivery specialist ParcelHero says that High Street stores cannot take too much comfort in these figures, as they don’t reflect…
86% of consumers expecting ‘digital Christmas’
Research of over 2,000 UK consumers from photo printing book app Motif Photos has revealed that 5 out of 6 UK consumers expect this year to be a ‘digital Christmas’ without the usual get-togethers of friends and family. COVID-19 restrictions around the country will prevent us from following all of our favourite Christmas traditions such…
Which? warns about fake reviews ahead of Black Friday
Which? is warning of the risk of fake reviews misleading shoppers this Black Friday as new research suggests Amazon is struggling to spot and prevent sellers from using unscrupulous tactics to manipulate their ratings. Fake reviews are a big problem on many of the world’s biggest websites and Which? has also previously uncovered evidence of…
Online sales set to soar by 54%, claims ParcelHero
As Lockdown 2.0 closes Britain’s High Streets for a second time, the UK courier services expert ParcelHero says retailers and home delivery networks are braced for a massive surge in deliveries thanks to increased online sales. ParcelHero reckons that, unlike the first lockdown, supermarkets, online retailers and their delivery partners are well prepared for the huge…
ONS figures reveal we’re in for a ‘Digital Christmas’
Whisper it! Santa is going digital this Christmas ONS figures show retail’s fight-back continued in September, with significant online pre-ordering of new games consoles pointing the way to a digital Christmas, says the home delivery specialist ParcelHero. Today’s Office of National Statistics (ONS) retail sales figures for September showed the much-heralded…
CCTV that detects face mask wearers now in operation
CCTV cameras that can detect if you are wearing a face mask or not are being installed in shops across the UK because of increasingly non-compliant customers. Shops across the UK are using the technology to help staff tackle awkward customers who will not wear face masks in their stores. The solution has been developed…
Average Brit spends 43 minutes browsing online before buying
The average Brit will spend just under 43 minutes browsing online before committing to a purchase. A survey of 2,000 UK adults also found almost four in 10 also read online reviews before finally hitting ‘buy’. Insurance and white goods are the top items shoppers are most likely to look for a good deal on,…
World’s 5 biggest shopping apps hit 27 million downloads in a month
Thousands of stores and shopping malls have closed since March amid coronavirus lockdowns, leaving millions of consumers around the world with no access to goods and services. As a result, the last few months have witnessed a surge in the number of people using shopping apps as an alternative to the brick-and-mortar shops. The world’s…
UK online retail sales up nearly 30% in April, claims IMRG
Online retail sales growth was up a staggering 23.8% on last April, and 28.2% on March this year as high streets across the country remain deserted. Following the UK’s first full month under lockdown, April’s online retail sales results have signalled a seismic shift in purchasing patterns. As COVID-19 shut brick and mortar stores up…
