Tag: Sky
Broadband, TV, mobile switchers could make annual savings £235, Which? reveals
Broadband, TV and mobile customers could save up to £235 a year by switching deals, Which? research has revealed. The consumer association surveyed more than 5,000 customers whose broadband, combined broadband and TV or mobile phone contract had ended in the past 12 months, asking if they had switched or haggled, and how much they…
Broadband deals for pensioners: expert tips on negotiating better prices
Pensioners claiming social tariffs could be entitled to 43% cheaper broadband with Now Broadband The cheapest broadband package for pensioners is through Virgin Media, for just £12.50 per month (15Mbps average speed) As the digital landline switchover approaches its completion by January 2027, there are growing concerns that elderly and vulnerable individuals may be left behind, unsure of how…
Big Four broadband providers beaten by smaller rivals in Which? rankings
The 'big four' broadband providers (Sky, Virgin, BT and TalkTalk) have been beaten by smaller rivals in Which?’s latest broadband rankings, earning underwhelming scores for overall satisfaction while hitting consumers with mid-contract price hikes. The consumer association's findings are based on a survey of 4,471 people who had a contract for home broadband in December…
Broadband customers £53 million worse off following regulations, report claims
New broadband advertising rules are putting over a third of customers (38%) off switching their broadband, costing UK billpayers almost £53 million in savings These rules were introduced by the Advertising Standards Agency because broadband suppliers were found to be misleading customers on mid-contract price rises Broadband Genie is calling on providers and Ofcom…
Sky hikes annual prices by average of 6.7%
Sky internet, phone and Pay TV customers have today been told to brace for an average annual price hike of 6.7%, down from 8.1% last year. This will be introduced from 1st April 2024. While Sky has traditionally shunned the inflationary (CPI/RPI) linked price hike policies of their rivals, which in recent years has resulted…
Which? urges telecoms firms to scrap mid-contract broadband price hikes
Which? is calling on telecoms firms to halt any plans to press ahead with ‘unconscionable’ broadband and mobile price hikes in April, even after the industry regulator found the practice harms consumers and set out proposals to ban it. Ofcom recently proposed a ban on the practice of inflation-linked mid-contract price rises, saying that they…
Tech Digest daily roundup: Etsy under fire from sellers for withholding money
Online marketplace Etsy has come under fire from sellers for putting 75% of their takings on hold for 45 days. Hundreds of small businesses recently got an email from Etsy notifying them it was actioning its "reserve system". Ceramics seller Rachel Collyer said Etsy was holding £899 of her money, which means she cannot afford…
TalkTalk rated worst major broadband provider by Which?
TalkTalk has been rated the worst major broadband provider in Which?’s annual satisfaction survey, which saw the ‘Big Four’ losing out to smaller firms such as Zen which hasn't hiked customer bills midway through contracts. The consumer champion’s annual survey of almost 4,000 broadband customers found that despite the biggest firms being on the verge…
Tech Digest daily roundup: Crash Tesla in ‘full self-driving mode’, report says
The driver of a 2021 Tesla Model S told California authorities the vehicle was in “full self-driving mode” when the technology malfunctioned, causing an eight-vehicle crash on the San Francisco Bay bridge last month. The crash on Thanksgiving Day resulted in two juveniles being transported to hospital and led to lengthy delays on the bridge. The…
4 in 5 blast mid-contract mobile and broadband price rises
Four in five consumers say mid-contract mobile and broadband price rises are unfair, as 25 million mobile users and 10 million households on broadband deals face hikes next spring, according to new research from Uswitch.com. The majority of mobile and broadband providers link their annual price rises to inflation rates, measured by the Consumer Price…
