Tag: three
Over half of users have problems with mobile network, says GWS
Mobile network tester Global Wireless Solutions has released the results of its most extensive nationwide customer experience test of mobile network performance to date. The detailed assessment involved GWS’ engineers collecting close to one million data and voice task tests on iOS and Android devices, alongside nationwide focus groups conducted in partnership with Jigsaw Research,…
Three delays 5G network rollout
Three is delaying the rollout of its 5G service for an undisclosed amount of time, the network operator has announced. The firm said a number of issues, from acquiring the right planning permissions from landlords to arranging 5G equipment on masts, had forced it to push its original target “slightly behind”. Three became the third…
UK’s mobile networks working together to tackle mobile ‘not spots’
The UK’s big four mobile operators have agreed to work together on a shared 4G rural network plan that aims to bring connectivity to 'mobile not spots' - areas of the country with poor mobile coverage. EE, O2, Three and Vodafone will collectively fund £530 million towards a network of new and existing phone masts…
Three Mobile customers face loyalty penalty, says Citizens Advice
Three Mobile customers who are being penalised for their loyalty will continue to be overcharged by between £1.5 million and £2.7 million a month, Citizens Advice has said. In July, Ofcom announced commitments from some of the UK’s biggest mobile companies to apply discounts to out-of-contract customers’ bills as it announced proposals to ban firms…
What is 5G and how fast is it?
The Government has announced plans to speed up the roll-out of 5G technology and improve mobile phone signals in rural areas as part of efforts to increase innovation across the UK. 5G networks have already begun to launch across parts of the country, with several mobile operators switching on their networks in a number of…
Three switches on 5G home broadband
Three is the latest firm to switch on its 5G network, starting with a 5G home broadband service across parts of London. The firm is the third operator to kick off next-generation connection speeds in the UK, although it will not be available to 5G-capable smartphones until later this year. 5G technology is the next…
Eight out of 10 UK areas lack full 4G coverage, says Which?
Millions of people are at risk of mobile signal blackouts because their area is not adequately served by full 4G coverage, Which? has reported. Research carried out by the consumer group has found that eight in 10 areas do not have consistent 4G mobile coverage from all four of the UK’s operators – EE, O2,…
Honor releases 20 Pro smartphone despite Huawei scrutiny
Honor is planning to release its latest 20 Pro handset in the UK next month despite ongoing scrutiny around its owner, Huawei. The Honor 20 Pro’s launch in May came just a week after an executive order that effectively banned Huawei from trading with US companies without approval. Although US President Donald Trump appears to…
Three and Sky Mobile to offer Huawei Mate 20 X 5G smartphone
Three and Sky Mobile have become the first UK mobile operators to offer Huawei’s 5G smartphone to customers as part of the rollout of their new 5G mobile networks. The Chinese company’s Mate 20 X 5G device previously has been left out of the launches of other networks – including EE, Vodafone and O2 –…
Three confirms ‘fastest’ 5G network to launch August
Mobile network Three has confirmed it will launch its 5G network in August and plans to reach 25 UK towns and cities before the end of 2019. The network operator said it is investing £2 billion in its infrastructure to support the new network. 5G technology is the next generation of mobile network and is…
