Tag: virgin
Which? tells Virgin Media, Scottish Power and British Gas to improve customer service
Which? has written to the CEOs of Virgin Media, Scottish Power and British Gas urging them to improve their customer service as new research from the consumer association reveals they are the worst broadband and energy firms for customer service. The consumer association surveyed 4,101 people in May 2024 to find out which are the…
Which? calls on Virgin Media to improve customer service
Which? is calling on Virgin Media to urgently improve its customer service as new analysis from the consumer association finds it is the worst broadband firm for customer service. Since late 2023, thousands of consumers have been in touch with Which? to share their experiences of shoddy customer service in sectors including energy, financial services,…
Broadband customers £53 million worse off following regulations, report claims
New broadband advertising rules are putting over a third of customers (38%) off switching their broadband, costing UK billpayers almost £53 million in savings These rules were introduced by the Advertising Standards Agency because broadband suppliers were found to be misleading customers on mid-contract price rises Broadband Genie is calling on providers and Ofcom…
UK broadband prices to jump by nearly double inflation rate
Millions of broadband customers will be hit by price rises at almost double the rate of inflation from April, after December’s inflation figure unexpectedly rose to 4pc BT customers are among those facing above-inflation price rises this year despite it pledging to scrap mid-contract, inflation-linked price rises from the summer. The former state monopoly and…
Hyperloop One shuts down, Teenager sentenced over Grand Theft Auto VI hack
The company which became well known for its idea of shooting people hundreds of miles an hour through a vacuum has shut down. The aim of Hyperloop One, based on an idea by Elon Musk, was to dramatically cut journey times. It has previously received backing from Virgin founder Richard Branson, but he pulled out…
Tech Digest daily roundup: Virgin space tourists return to Planet Earth
Virgin Galactic has taken its first tourists to the edge of space, with an 80-year-old British ex-Olympian saying the trip "exceeded my wildest dreams". On board the VSS Unity were Jon Goodwin, from Newcastle, who had competed in canoeing at the 1972 Games in Munich, Keisha Schahaff, 46, and her 18-year-old daughter Anastatia Mayers, a…
Tyto launches sixth annual Tyto Tech 500 for 2022: Richard Branson tops list
Richard Branson tops the Tyto Tech 500 list European PR agency Tyto has published its sixth annual Tyto Tech 500, revealing the most influential individuals in the tech sectors of the UK, Germany and France. The Tyto Tech 500, the only objective data-driven influence study into Europe's technology sector, claims the publishers, this year reveals how academics and cybersecurity…
Shell Energy generated highest level of broadband complaints, says Ofcom
Shell Energy continues to generate the most broadband and landline complaints, according to the latest data published by Ofcom. While overall complaint volumes during this quarter were broadly in line with the previous three months, the number of complaints received about Shell Energy are three times higher than the industry average. Meanwhile, Sky continues to…
Tech Digest daily roundup: Virgin, O2 customers face 11.7% price hike
Customers of Virgin Mobile and O2 face hefty price hikes on their phone bills from April. The increase of 11.7% for airtime for many customers is in large part due to the rate of inflation, which has soared in recent months. Price comparison site Uswitch.com said regulator Ofcom should offer customers the chance to change…
Tech Digest daily roundup: Google Pixel Watch ‘to launch in 2022’
The Samsung Galaxy Watch 4 runs Wear OS3 and actually exists. Image: Samsung Google is reportedly totally definitely doing a Pixel Watch this time. Unlike the many, many, many, countless other times this was rumored, this time it's totally happening! - says the report that's all about how it's happening. Forgive…
