Tag: Virgin Media
Amazon takes on Temu and Shein with Haul, Spotify guns for TikTok and YouTube
Amazon has launched a new outlet called Haul which caps the price of products on sale at $20 (£15.79), in an effort to take on low-cost retailers Temu and Shein. The online shopping giant unveiled Haul as a mobile-only experience available in its Shopping app for US customers on Wednesday. It says shoppers can expect…
Broadband, TV, mobile switchers could make annual savings £235, Which? reveals
Broadband, TV and mobile customers could save up to £235 a year by switching deals, Which? research has revealed. The consumer association surveyed more than 5,000 customers whose broadband, combined broadband and TV or mobile phone contract had ended in the past 12 months, asking if they had switched or haggled, and how much they…
UK advertising watchdog cracks down on misleading broadband ads
The UK advertising watchdog has cracked down on marketing campaigns by telecoms companies including BT, EE, Virgin Media and O2 for misleading consumers about price rises added to their bills during their contracts. The Advertising Standards Authority (ASA) has issued a batch of rulings against ads run by BT, its subsidiaries EE and Plusnet, as well as…
Which? estimates energy and broadband customers lost nearly £300 million to poor customer service in the last year
Which? research has found energy and broadband customers lost an estimated £298m and 27.3 million hours to poor customer service in a year. Which? surveyed more than 4,000 people to uncover how many people had a customer service issue in the year to May 2024 and how poor customer service impacted their finances, time and…
Broadband deals for pensioners: expert tips on negotiating better prices
Pensioners claiming social tariffs could be entitled to 43% cheaper broadband with Now Broadband The cheapest broadband package for pensioners is through Virgin Media, for just £12.50 per month (15Mbps average speed) As the digital landline switchover approaches its completion by January 2027, there are growing concerns that elderly and vulnerable individuals may be left behind, unsure of how…
Big Four broadband providers beaten by smaller rivals in Which? rankings
The 'big four' broadband providers (Sky, Virgin, BT and TalkTalk) have been beaten by smaller rivals in Which?’s latest broadband rankings, earning underwhelming scores for overall satisfaction while hitting consumers with mid-contract price hikes. The consumer association's findings are based on a survey of 4,471 people who had a contract for home broadband in December…
Virgin Media and O2 face choice between mid-contract price rises or large exit fees, claims Which?
Virgin Media and O2 customers face being trapped this April as they are presented with a choice between huge mid-contract broadband and mobile price rises or crippling exit fees, according to Which?'s research. Virgin Media and O2 are expected to go ahead with price increases of 8.8% this April – the latest RPI figure of…
Virgin Media revives interest in TalkTalk, Google One hits 100 million subscribers
Ding, ding.. round two. News reports claim that Virgin Media (VMO2) has allegedly revived its interest in a takeover of budget broadband ISP TalkTalk. But this time they’re reportedly focusing much more specifically upon the internet provider’s consumer division. The long-established internet and phone provider – home to almost 4 million UK broadband customers (2.4m on FTTC/P) – is…
Ofcom investigates Virgin Media over migration from analogue to digital landlines
Ofcom has opened an investigation into Virgin Media’s compliance with its rules while migrating customers from analogue to digital landlines. In a statement it said: "We have been clear that during this process telecoms companies must ensure they identify, protect and support vulnerable customers. We are concerned about Virgin Media’s compliance with our rules requiring providers…
Meta to label all fake AI images, record fall in fossil fuel use across EU and UK
AI generated images (Image: Full Fact) Meta says it will introduce technology that can detect and label images generated by other companies' artificial intelligence (AI) tools. It will be deployed on its platforms Facebook, Instagram and Threads. Meta already labels AI images generated by its own systems. It says it hopes…
