Tag: Virgin Media
Out of contract? Haggling could save up to £200 on broadband, TV, mobile
As the cost of living soars and monthly bills for broadband, TV or mobile packages look set to rise, new Which? research finds that customers who make a nuisance of themselves by haggling with their provider could save up to £200. The consumer watchdog asked more than 5,000 customers whose contract had ended on either…
Virgin Media O2 customers will not face EU roaming charges
Virgin Media O2 has announced that its phone users will not face roaming charges in Europe this year after other networks announced there would be an extra fee. From January EE and Vodafone will charge its customers for data roaming, and Three will reintroduce the charges in May. However, customers with Virgin Media and O2 contracts will be able…
Tech Digest daily roundup: Virgin Media O2 will not introduce EU roaming charges
Virgin Mobile and O2 phone users will not face roaming charges following announcements by other networks to reintroduce extra fees after Brexit. It means customers travelling to Europe will be able to use their mobile data and make calls and texts on the same deal as they have in the UK. Vodafone, EE and Three…
O2 launches ‘Phone Retriever’ to fight digital exclusion
O2 in partnership with charity Hubbub has launched its ‘Phone Retriever’ service to encourage the public to rehome their old smartphones and fight digital exclusion this Christmas. As part of O2’s ‘Rehome Your Phone’ campaign, golden retrievers and social media stars Hugo and Huxley will act as Santa’s little helpers by collecting devices in Greenwich…
Virgin Media O2 completes gigabit broadband upgrade
Virgin Media O2 has today completed the upgrade of its entire national network to gigabit speeds, delivering nearly two-thirds of the Government’s broadband ambition four years ahead of the target date. The operator completed its rollout after switching on gigabit speeds to a final 1.1 million homes for the first time, meaning all 15.5 million…
Ofcom introduces ‘One Touch Switching’ for broadband customers
Broadband and landline customers should find it easier than ever to change provider and secure a better deal, under a new ‘One Touch Switch’ process announced today by Ofcom. The change means all home broadband users – including cable and full fibre customers – will only have to contact their new company to switch, with no…
Plume HomePass now available to all UK households from Virgin Media
Virgin Media is working with smart home provider, Plume, to make its HomePass smart home service available to all UK households – even those areas not yet covered by the Virgin network. HomePass works with all internet service providers and uses cloud-controlled adaptive WiFi pods to create a self-optimising WiFi network throughout the home. The…
Virgin Media O2 rolls out Gigabit Broadband to 10 million homes
Virgin Media O2 has today announced its gigabit broadband network has been expanded to reach more than 10 million homes across the UK, meaning that two-thirds of its footprint can now access hyperfast broadband speeds. As part of today’s gigabit switch-on, Virgin Media O2 has upgraded its network with 1.7 million homes gaining access…
Virgin Media O2 adds 1.5 million homes to Gigabit network
Virgin Media O2 has today added one-and-a-half million homes to its gigabit network, meaning that more than half of its footprint can now access hyperfast broadband speeds. Virgin Media’s next-generation Gig1 broadband service, with average download speeds of 1,130Mbps, is the fastest available from a major broadband provider in the UK, claims the company. As…
Tech Digest daily roundup: Virgin Media O2 plans to upgrade 14m home to full-fibre
Virgin Media O2 has unveiled plans to upgrade more than 14m homes and businesses to ultrafast full-fibre in an attack on BT's dominance of the broadband market. The newly merged company will expand its full-fibre network over the next seven years, as BT and smaller broadband builders race to kit out the nation with gigabit…
