Tag: which
Online retailers which breach laws can buy top Google slots
Online retailers that breach UK consumer laws on refunds and returns are able to buy their way to prime slots on Google Shopping’s listing service, according to a Which? investigation. The watchdog looked at the small print of electrical sellers to find unfair terms and conditions or unreasonable charges, including firms with “restocking fees” of…
Facebook ‘fails to stop fake review sales’
Facebook has been accused of failing to stop the sale of fake reviews through its website more than a month after being urged to act on the issue by the Competition and Markets Authority (CMA). Consumer group Which? claimed its own investigation had found a number of groups on the social network that were still…
Existing Huawei phone users will be ‘significantly impacted’ by Google block
The Huawei Mate 10 smartphone (Huawei/PA) Huawei users have been warned they will be “significantly impacted” by Google's decision to restrict the Chinese firm’s access to its Android software. The block is the result of an executive order from US President Donald Trump last week which prevents “foreign adversaries” from accessing…
Google stops Huawei from using apps like Gmail, Maps on phones
Google has blocked Huawei from using its apps on phones. The Chinese company is one of a number of phone manufacturers who use Google's Android operating system on its phones and tablets. The Verge has reported that Google has cut off Huawei’s licence – meaning it will no longer be able to use apps like…
Which? questions iPhone battery life claims
Apple has been accused of “significantly overstating” the battery life of a number of its iPhone handsets following testing carried out by consumer watchdog Which? In a new report, the consumer group said it tested nine iPhone models and found that the battery life in all of them fell short of the time stated by…
Fitness trackers miscalculate marathon distance by 11 miles!
According to Which? the Garmin Vivosmart 4 underestimates the distance you have run by over 40% Some fitness trackers are so unreliable they have been found to miscalculate the distance of a marathon by nearly 11 miles, new research claims. Analysis by consumer watchdog Which? said fitness trackers from brands…
Microsoft increases space needed on PCs to install latest Windows 10 update
Some Windows 10 users will be forced to double the amount of space on their PC to install future updates, as Microsoft has increased the amount of storage required to install its newest software. Previously, more powerful machines running on 64-bit needed 20GB free on their hard drive, while 32-bit devices needed a minimum of…
Amazon failing to remove enough fake reviews, claims Which?
Retail giant Amazon is only removing a proportion of fake and suspicious reviews that risk misleading shoppers into buying poor-quality products, according to Which? The watchdog found Amazon had removed 78,000 reviews for popular technology products over the last three years, but said the number was not “nearly enough” to address the problem. It found…
Amazon customer ratings hit by ‘fake’ five-star reviews, claims Which?
Amazon’s system of customer reviews and ratings is being undermined by a flood of “fake” five-star reviews for products made by unknown brands, a consumer group has claimed. Which? investigated hundreds of technology products in 14 popular categories, including headphones, dash cams, fitness trackers and smart watches, checking for tell-tale signs of suspicious reviews. It…
Which? survey – Largest broadband providers still failing to impress
Customers of the largest broadband providers are the most likely to be getting a bad deal, a survey suggests. TalkTalk and Sky both achieved a customer score of just 50%, leaving them at the bottom of the Which? ranking. Customers criticised TalkTalk for the quality of its customer service and technical support and failed to…
