Tag: which
Microsoft increases space needed on PCs to install latest Windows 10 update
Some Windows 10 users will be forced to double the amount of space on their PC to install future updates, as Microsoft has increased the amount of storage required to install its newest software. Previously, more powerful machines running on 64-bit needed 20GB free on their hard drive, while 32-bit devices needed a minimum of…
Amazon failing to remove enough fake reviews, claims Which?
Retail giant Amazon is only removing a proportion of fake and suspicious reviews that risk misleading shoppers into buying poor-quality products, according to Which? The watchdog found Amazon had removed 78,000 reviews for popular technology products over the last three years, but said the number was not “nearly enough” to address the problem. It found…
Amazon customer ratings hit by ‘fake’ five-star reviews, claims Which?
Amazon’s system of customer reviews and ratings is being undermined by a flood of “fake” five-star reviews for products made by unknown brands, a consumer group has claimed. Which? investigated hundreds of technology products in 14 popular categories, including headphones, dash cams, fitness trackers and smart watches, checking for tell-tale signs of suspicious reviews. It…
Which? survey – Largest broadband providers still failing to impress
Customers of the largest broadband providers are the most likely to be getting a bad deal, a survey suggests. TalkTalk and Sky both achieved a customer score of just 50%, leaving them at the bottom of the Which? ranking. Customers criticised TalkTalk for the quality of its customer service and technical support and failed to…
Parts of central London in ‘Broadband Blackspot’, according to Which? report
Parts of central London, including Westminster, have some of the lowest Broadband speeds in Britain Parts of central London, Stroud, Tunbridge Wells and Canterbury are among the more surprising areas suffering from the worst broadband in the country, according to new Which? analysis of customer speed tests. The consumer watchdog…
Quarter of Brits struggle to get gadgets to work, reckons Which?
A quarter of British adults struggle to get their new gadgets to work. New research from Which? shows that just over one in four (27%) adults who received a tech gift this year at Christmas had problems using their gift. And just over in four (28%) of us were still trying to get their tech up…
Customers signing up to combined TV/broadband ‘face £700 loyalty penalties’, claims Which?
Householders who sign up to combined TV and broadband packages are being hit with loyalty penalties of up to almost £700 a year, a consumer watchdog has warned. In worst-case scenarios, Which? found that BT customers can face a £240 loyalty penalty over a year, Virgin Media customers face paying an extra £580, and Sky…
O2 to compensate customers over 3G and 4G data outage
O2 has confirmed it will compensate users affected by the software fault that took the mobile network’s data services offline for 24 hours. The company said its 3G and 4G data networks, which were taken offline by a software issue on Thursday morning, were restored to normal on Friday. Some O2 customers also reported being…
Which? finds loyal broadband customers face penalties of up to £220
Broadband customers who stay with the same provider and do not haggle for a better deal are being hit with “loyalty penalties” of up to £220 a year, a consumer group has warned. Which? found that in some cases consumers would be better taking up a new superfast broadband contract rather than staying loyal to…
Nine in 10 Black Friday ‘deals’ cheaper other times of year, Which? reveals
(Yui Mok/PA) A Which? investigation reveals that nearly nine in 10 of last year’s Black Friday ‘deals’ were cheaper or the same price at other times of the year, as it warns shoppers to do their research before hitting the sales. Which? tracked the prices of 94 popular products, including TVs,…
