Rip-off Britain: UK shoppers pay more for technology

It's something that people in the UK have always suspected, but now Which? has made it official – Britons pay far more for new technology products than consumers in the US. The consumer watchdog compared the prices, excluding tax, of 13 identical products ranging from televisions and games consoles to desktop applications and security software and…

Which? magazine's solution to data privacy – a big hammer

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Most people, when selling on a computer second-hand, wipe the data by just deleting it. That’s not quite enough. A simple delete just removes the references to the data on the disk – rather than wiping it clean. Software available free on the net can recover it relatively easily, as long as it hasn’t been overwritten.

Which? bought eight computers on eBay and recovered 22,000 ‘deleted’ files from them in this way. Some of those files contained personal data, which could be used by identity thieves to steal your… etc etc. Yawn. You know all this.

Of course, there’s programs that’ll hard-delete data, too, but Which? prefers another solution. A big hammer. They recommend pulling it out of the PC and whacking it very very hard, until the thing’s in pieces. While I don’t doubt the effectiveness of that method, it’s a lot easier to use a program like SuperShredder to accomplish the same thing. Plus you won’t get bits of disk platter in your eye. Bonus.

Which? (via BBC)

Related posts: Which? takes on Davenport-Lyons for “excessive bullying” | Which? Computing names high street shops selling violent games to 15 year-old girls

Which? takes on Davenport-Lyons for "excessive bullying"

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Ladies and gentlemen, get your pom poms ready. The mighty Which? consumer rights organisation is taking on offensively agressive lawyers Davenport-Lyons, who we’ve covered extensively in the past.

Which? has filed a complaint with the Solicitors Regulatory Authority claiming that “excessive bullying” has taken place. It follows Atari pulling out of the lawsuit campaign due to bad press. Davenport-Lyons’ tactic is to send out angry, agressive letters, demanding quick payment or a lawsuit is threatened. With any luck, the involvement of a group like Which?’s will hopefully end the campaign.

Which? statement (via Ars Technica)

Related posts: Atari abandons filesharing lawsuits | Pensioners ‘caught’ pirating games

Sony and Tosh top notebook PC reliability chart, third of Americans want Apple

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A recent consumer survey by Which? magazine suggests that Sony and Toshiba top the pile when it comes to laptop reliability, both scoring 93%.

Perhaps surprisingly given how they’re used, and the belief that laptop computers don’t last as long, portable PCs scored better than their desktop relatives.

Apple tied with Dell and Compaq at the top of the chart for desktop computer reliability, with 86%.

Of course these results are based on consumer experience rather than scientific measurement, so it doesn’t mean those brands at the top of the pile are necessarily the best…

Which? calling for insurers to cover digital downloads

musicnotes.jpgLeading consumer organisation “Which?” has called for insurers to move into the 21st century and begin acknowledging customer claims for loss of digital downloads.

Its own research suggests that less than half of the insurance companies it polled will cover the loss of music, video, and other downloads due to virus or hard drive failure.