Tag: which
Which? car hire survey results – Goldcar finishes bottom
Consumer association Which? has revealed the best and worst car hire firms and brokers – as Goldcar once again finishes bottom in its annual survey. Which? is warning travellers to […]
Which? calls for reform of Energy Peformance Certificates
Which? is calling for the next government to reform Energy Performance Certificates (EPCs) as a snapshot investigation by the consumer association reveals they can be riddled with inaccuracies and unhelpful. […]
Zen Internet crowned Which’s Customer Service Brand of the Year
Which? has announced the winners of its 2024 Which? Awards, with Zen Internet taking the top spot in the new prestigious Customer Service Brand category. Winners of the 12 Which? […]
Which? calls on Virgin Media to improve customer service
Which? is calling on Virgin Media to urgently improve its customer service as new analysis from the consumer association finds it is the worst broadband firm for customer service. Since […]
Thousands of copycat banking websites reported in 2023, Which? warns
More than 2,000 suspected banking copycat websites were reported in 2023 alone, new Which? research has found, as the consumer watchdog calls for new legal duties to force domain registrars […]
Ofcom rules promise greater protection from unexpected roaming charges
UK mobile customers will be better protected against unexpected roaming charges while using their phone abroad, under new rules just announced by telecoms regulator Ofcom. Following the UK’s exit from […]
Which? brands Scottish Power worst energy company for customer service
Which? is calling for Scottish Power, Ovo Energy and British Gas to urgently improve their customer service as new analysis finds they are the worst energy suppliers when it comes […]
Virgin Media and O2 face choice between mid-contract price rises or large exit fees, claims Which?
Virgin Media and O2 customers face being trapped this April as they are presented with a choice between huge mid-contract broadband and mobile price rises or crippling exit fees, according […]
Brands failing to tell customers when smart appliance support will end
Big brands behind expensive smart appliances, including washing machines, dishwashers, TVs and security cameras are keeping customers in the dark about how long it will be before they abandon products […]
Which? urges telecoms firms to scrap mid-contract broadband price hikes
Which? is calling on telecoms firms to halt any plans to press ahead with ‘unconscionable’ broadband and mobile price hikes in April, even after the industry regulator found the practice […]
