Tag: which
Black Friday shoppers rushed into purchases they later regret, research reveals
The hype around Black Friday leads some shoppers to make impulse buys they later regret - with many using credit or borrowing from friends and family to fund their purchases, Which? has found. Which? surveyed 2,000 members of the public to find out how they felt about items they bought in last year’s Black Friday…
Consumers could save £336 a year switching to energy-efficient appliances, Which? reveals
Consumers could save £336 a year - more than £3,000 over a decade - on their energy bills and help reduce their carbon footprint by switching to more energy-efficient appliances when their old white goods need replacing, Which? research finds. The consumer watchdog newly-launched running cost tools aim to help people save money on their…
One million households potentially hit by Amazon ‘brushing’ scams
Over one million households in the UK could have been victims of the scam known as ‘brushing’, receiving mystery Amazon parcels from sellers trying to game their way to the top of the Amazon Marketplace rankings, Which? research suggests. The consumer watchdog is concerned that third-party sellers are exploiting Amazon’s highly competitive search ranking system…
Scam victims suffer £9.3bn well-being hit in a year, Which? research finds
Scams, like this text message pretending to be from the Royal Mail, are increasingly commonplace Scam victims in the UK suffer a hit to their well-being that can be calculated at £9.3bn a year, new research from Which? has found. Which? launched a new study amid concerns that the full impact…
Which? announces shortlist for the best consumer brands in 2021
Consumer organisation Which? has announced its shortlist for this year’s Which? Awards, celebrating the brands that it believes have excelled in the past year. As well as its Best Buy and Which? Recommended Provider endorsements, the awards allow the organisation to highlight those putting consumers at the heart of their business, either through the products…
‘Smishing’ scams grow 700% in six months, claims Which? report
Major banks and delivery companies are adopting a new best practice guide for texting customers as Which? reveals that ‘smishing’ - scam phone calls or texts - attacks have increased dramatically over the first six months of 2021. The worrying number of smishing scams in 2021 - including scam text messages pretending to be from…
Which? find printer ink one of most expensive liquids on planet
Which? research has uncovered that inkjet printer ink bought from the manufacturer could be up to 286 per cent more expensive than third-party ink and could easily lead to consumers paying hundreds more than they need to over a five-year period. During the pandemic, printer ink has become an essential as households across the country…
Amazon suspends China-based sellers following investigation
Amazon appears to have suspended a number of China-based sellers from its site which have been linked to fake and incentivised review practices. Many of the brands affected offered products that were extremely popular on the platform, regularly appearing in bestseller lists and bearing the Amazon’s Choice badge. The move follows the Competition and Markets…
Half of mobile phone contracts could leave consumers with security issues
Almost half of mobile phone contracts could leave consumers with security issues, leaving them potentially exposed to cybercriminals, claims consumer watchdog Which? Mobile phone retailers are selling devices that could lose vital security updates before pay monthly contracts have finished, as the short shelf life of phones supplied by manufacturers leaves owners more exposed to…
Which? says Amazon still showing fake and paid-for reviews
Best-selling products and brands on Amazon Marketplace are displaying reviews from buyers saying they have been offered vouchers, freebies and money in exchange for posting five-star reviews and removing negative ones, a Which? investigation has revealed. The consumer watchdog looked at dozens of popular products and brands on Amazon Marketplace and by using search terms…
